Shift Supervisor: Lead Guests & Train a Winning Team

Crown & Greyhound; London Borough of Southwark; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Flexible shifts

33% dining discount across all brands

20% discount for friends and family

Wagestream financial toolkit

Team socials

Pension

28 days holiday

Shopping discounts

Free shares

Employee helpline

Job summary

Crown & Greyhound, part of Mitchells & Butlers’ Castle Pubs, is seeking a Shift Supervisor to welcome guests, lead a team, and drive guest satisfaction. You will train staff, ensure service quality, and uphold cleanliness and safety standards across the site.

Join a branded pub group with strong employee benefits and a lively team culture. This role offers stable shifts and opportunities to grow within the company.

Qualifications

• Experience in hospitality and guest service.
• Proven ability to lead and train staff.
• Strong communication and interpersonal skills.

Responsibilities

• Be part of the day-to-day running of the site as a host, serving guests and confidently leading your team.
• Act as shift leader and role model for your teams; help with training.
• Maintain high standards of cleanliness and safety.

Skills

Customer service

Team leadership

Staff training

Hospitality

Job description

Crown & Greyhound, part of Mitchells & Butlers’ Castle Pubs, is seeking a Shift Supervisor to welcome guests, lead a team, and drive guest satisfaction. You will train staff, ensure service quality, and uphold cleanliness and safety standards across the site.

Join a branded pub group with strong employee benefits and a lively team culture. This role offers stable shifts and opportunities to grow within the company.