Shift Supervisor

Crown & Greyhound; London Borough of Southwark; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Flexible shifts

33% dining discount across all brands

20% discount for friends and family

Wagestream financial toolkit

Team socials

Pension

28 days holiday

Shopping discounts

Free shares

Employee helpline

Job summary

Crown & Greyhound, part of Mitchells & Butlers’ Castle Pubs, is seeking a Shift Supervisor to welcome guests, lead a team, and drive guest satisfaction. You will train staff, ensure service quality, and uphold cleanliness and safety standards across the site.

Join a branded pub group with strong employee benefits and a lively team culture. This role offers stable shifts and opportunities to grow within the company.

Qualifications

• Experience in hospitality and guest service.
• Proven ability to lead and train staff.
• Strong communication and interpersonal skills.

Responsibilities

• Be part of the day-to-day running of the site as a host, serving guests and confidently leading your team.
• Act as shift leader and role model for your teams; help with training.
• Maintain high standards of cleanliness and safety.

Skills

Customer service

Team leadership

Staff training

Hospitality

Job description

As Shift Supervisor at the Crown & Greyhound, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary