Shift Supervisor: Lead Guest Service & Team Training

Harri; North Tyneside; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Flexible shifts

Brand discounts

Discounts for friends and family

Wagestream

Pension

Holiday entitlement 28 days

Free shares

Employee helpline

Team socials

Job summary

Mitchells & Butlers is seeking a Shift Supervisor at Toby Carvery - Shiremoor to welcome guests and lead a team focused on great service and training.You’ll help the site run smoothly, be a shift leader, and model high standards of cleanliness and safety.

Join our team for a fun, supportive environment with plenty of opportunities to develop and build lasting guest memories while maintaining excellent service and teamwork.

Qualifications

• Experience leading a hospitality team.
• Strong customer service focus.
• Ability to train and mentor staff.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Team leadership

Customer service

Training and development

Job description

Mitchells & Butlers is seeking a Shift Supervisor at Toby Carvery - Shiremoor to welcome guests and lead a team focused on great service and training.You’ll help the site run smoothly, be a shift leader, and model high standards of cleanliness and safety.

Join our team for a fun, supportive environment with plenty of opportunities to develop and build lasting guest memories while maintaining excellent service and teamwork.