Guest Experience Shift Lead

Mitchells & Butlers PLC; Horsforth; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Pension

28 days holiday

Brand discounts 33%

Friends & family 20%

Wagestream access

Free shares

Employee helpline

Team socials

Job summary

Toby Carvery - Horsforth is seeking a Shift Supervisor to welcome guests and lead a friendly team, driving outstanding service.

You’ll train and mentor colleagues, manage shifts, and uphold cleanliness and safety standards across the site while delivering memorable experiences for every guest.

Join Mitchells & Butlers PLC family and enjoy benefits such as pension, 28 days holiday and employee discounts across our brands.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Job description

Toby Carvery - Horsforth is seeking a Shift Supervisor to welcome guests and lead a friendly team, driving outstanding service.

You’ll train and mentor colleagues, manage shifts, and uphold cleanliness and safety standards across the site while delivering memorable experiences for every guest.

Join Mitchells & Butlers PLC family and enjoy benefits such as pension, 28 days holiday and employee discounts across our brands.