Shift Supervisor - Guest Experience & Team Leader

Toby Carvery - Whitewebbs House; Greater London; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

33% discount across all brands

20% discount for friends and family

Wagestream – access earned pay

Pension

28 days holiday

Free shares

Employee helpline

Job summary

Toby Carvery - Whitewebbs House is seeking a Shift Supervisor to warmly welcome guests and lead a team that delivers great service. You’ll train people, supervise shifts, and ensure food safety and cleanliness standards are upheld.

This role sits within Mitchells & Butlers’ family of brands, offering strong team culture and opportunities for development. Join us for flexible shifts, club-style employee benefits, and a supportive work environment where everyone is encouraged to contribute and

Qualifications

• Experience leading frontline teams in a hospitality or retail setting.
• Strong guest service focus with ability to train and develop staff.
• Able to maintain high standards of cleanliness and safety.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

Skills

People leadership

Customer service

Training others

Team motivation

Job description

Toby Carvery - Whitewebbs House is seeking a Shift Supervisor to warmly welcome guests and lead a team that delivers great service. You’ll train people, supervise shifts, and ensure food safety and cleanliness standards are upheld.

This role sits within Mitchells & Butlers’ family of brands, offering strong team culture and opportunities for development. Join us for flexible shifts, club-style employee benefits, and a supportive work environment where everyone is encouraged to contribute and