Shift Supervisor: Lead Guest Experience & Team Training

Mitchells & Butlers plc; Newbury; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Pension

28 days holiday

Brand discounts

Free shares

Employee helpline

Wagestream

Team socials

Job summary

Toby Carvery - Newbury is seeking a Shift Supervisor to warmly welcome guests and lead a team delivering great service. You’ll train colleagues, act as a role model, and maintain high standards of cleanliness and safety on site.

The role centers on guest satisfaction, coaching others and creating memorable experiences for every visit. As part of Mitchells & Butler's family, you’ll enjoy flexible shifts, a massive 33% discount across all brands, a 20% staff discount for friends and family,

Qualifications

• Experience in hospitality or food service preferred.
• Ability to coach and develop a team.

Responsibilities

• Be part of the day-to-day running of the site: hosting, serving guests and confidently leading the team.
• Be a shift leader and role model for the team, helping with training.
• Maintain high standards of cleanliness and safety on site.

Skills

Team leadership

Guest service

Staff training

Hospitality

Job description

Toby Carvery - Newbury is seeking a Shift Supervisor to warmly welcome guests and lead a team delivering great service. You’ll train colleagues, act as a role model, and maintain high standards of cleanliness and safety on site.

The role centers on guest satisfaction, coaching others and creating memorable experiences for every visit. As part of Mitchells & Butler's family, you’ll enjoy flexible shifts, a massive 33% discount across all brands, a 20% staff discount for friends and family,