Shift Supervisor: Lead Guest Service & Team Training

Mitchells & Butlers Leisure Retail Limited; Plymouth; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

33% brand discounts across all brands

20% friends & family discount

Wagestream access

Pension

28 days holiday

Free shares

Employee helpline

Team socials

Job summary

Mitchells & Butlers Leisure Retail Limited in Plymouth is seeking a Shift Supervisor who welcomes guests warmly, leads by example, and trains the team to deliver excellent service across our brands. You will help manage day-to-day operations on site, host guests, and confidently lead your team during busy shifts.

You’ll enjoy supportive colleagues, a pension, 28 days of paid holiday, shopping discounts, Wagestream access, and free shares, plus social events and an employee helpline.

Qualifications

• Experience in hospitality or guest service.
• Strong leadership and training abilities.
• Commitment to cleanliness and safety standards.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Guest service

Team leadership

Training

Safety standards

Job description

Mitchells & Butlers Leisure Retail Limited in Plymouth is seeking a Shift Supervisor who welcomes guests warmly, leads by example, and trains the team to deliver excellent service across our brands. You will help manage day-to-day operations on site, host guests, and confidently lead your team during busy shifts.

You’ll enjoy supportive colleagues, a pension, 28 days of paid holiday, shopping discounts, Wagestream access, and free shares, plus social events and an employee helpline.