Shift Supervisor — Lead Team & Guest Experience

Mitchells & Butlers PLC; Stockport; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Flexible shifts

33% discount across all brands

20% discount for friends and family

Wagestream access

Team socials

Pension

28 days holiday

High-street shopping discounts

Free shares

Employee helpline

Job summary

Mitchells & Butler PLC’s The Plough on the Moor in Castle Pubs is seeking a proactive Shift Supervisor to welcome guests, lead a friendly team and uphold high service standards.

You’ll oversee daily operations, train colleagues, maintain cleanliness and safety, and help create a welcoming atmosphere that keeps guests returning. The role offers flexible shifts, extensive staff discounts, Wagestream access, generous holiday entitlement, pension and share options.

Qualifications

• Experience leading hospitality teams.
• Strong customer service orientation and people skills.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Team leadership

Guest service

Staff training

Job description

Mitchells & Butler PLC’s The Plough on the Moor in Castle Pubs is seeking a proactive Shift Supervisor to welcome guests, lead a friendly team and uphold high service standards.

You’ll oversee daily operations, train colleagues, maintain cleanliness and safety, and help create a welcoming atmosphere that keeps guests returning. The role offers flexible shifts, extensive staff discounts, Wagestream access, generous holiday entitlement, pension and share options.