Shift Supervisor – Guest Experience Leader

Harri; Hagley; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

33% brand discount across all brands

20% dining discount for friends and 1/

Wagestream

Pension

28 days holiday

Free shares

Employee helpline

Team socials

Job summary

Toby Carvery – Bromsgrove, part of Mitchells & Butlers, is seeking a proactive Shift Supervisor to lead the team and deliver great guest experiences. You’ll host guests, supervise service, and role‑model training, ensuring standards across shifts.

Our team enjoys flexible shifts, strong staff discounts across brands, Wagestream access, pension, 28 days holiday and company shares. Join a supportive, friendly environment where every guest is welcomed.

Qualifications

• Experience in hospitality or supervisory roles.
• Strong communication and leadership skills.
• Ability to train and mentor staff in fast-paced environments.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Team leadership

Customer service

Training

Shift management

Job description

Toby Carvery – Bromsgrove, part of Mitchells & Butlers, is seeking a proactive Shift Supervisor to lead the team and deliver great guest experiences. You’ll host guests, supervise service, and role‑model training, ensuring standards across shifts.

Our team enjoys flexible shifts, strong staff discounts across brands, Wagestream access, pension, 28 days holiday and company shares. Join a supportive, friendly environment where every guest is welcomed.