Shift Supervisor — Lead a Fast-Paced Café Team

Euro Garages; Peterhead; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

EG Cares benefits

Starbucks discount

Quarterly bonus incentive

Job summary

Starbucks Shift Supervisor role at Euro Garages in Peterhead oversees daily operations, prepares beverages and food, and ensures outstanding customer service while assisting the Store Manager.

This position offers flexible shifts, leadership opportunities, and a comprehensive benefits package, including discounts and wellbeing support, with the chance to progress within a global hospitality team.

Qualifications

• Previous supervisory experience is preferred, but not essential.
• Experience in hospitality, retail, or a customer-focused environment.
• A passion for delivering excellent customer service and creating great experiences.
• Confidence to lead, motivate, and support a team in a fast-paced environment.
• A proactive attitude with the ability to make decisions and take ownership.
• Strong communication and organisational skills.

Responsibilities

• Lead and inspire the team by supervising daily operations, delegating tasks, and motivating colleagues to deliver great results while supporting their training and development.
• Create exceptional customer experiences by building a welcoming atmosphere, delivering outstanding service, and helping customers discover products they’ll love.
• Support smooth store operations by assisting the Store Manager with stock control, ordering, banking, and administration while maintaining accurate records.
• Champion quality and safety by taking an active role in food preparation, ensuring high standards of food safety, health and safety, and cleanliness are maintained throughout the store.
• Keep the store looking its best by creating an inviting, vibrant, and well-presented environment where customers and colleagues enjoy spending time.
• Lead by example every day by setting high standards, supporting the team during busy periods, and stepping in to keep operations running smoothly when needed.
• Craft great products with confidence by preparing coffee, food, and beverages to brand standards, delivering quality and consistency with every order.

Skills

Supervisory experience

Hospitality

Customer service

Leadership

Job description

Starbucks Shift Supervisor role at Euro Garages in Peterhead oversees daily operations, prepares beverages and food, and ensures outstanding customer service while assisting the Store Manager.

This position offers flexible shifts, leadership opportunities, and a comprehensive benefits package, including discounts and wellbeing support, with the chance to progress within a global hospitality team.