Shift Supervisor: Lead Fast-Paced Team & Guest Experience

POPEYES UK CHICKEN & PIZZA LTD; Royal Borough of Kingston upon Thames; Remote; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Refer a friend bonus

Flexible schedules

Free meals on shift

Discounts

Gym discounts

Tech scheme

Fast track management development

Job summary

Popeyes UK&I is looking for passionate Shift Supervisors to run shifts, coach a fast-paced team and deliver standout guest experiences in a lively fast-food environment.

You’ll lead pre-shift briefings, maintain HACCP standards and help drive performance while enjoying flexible schedules, a £12.75–£13.25 hourly rate with a £0.50 premium as Duty Manager, plus benefits like meals on shift and discounts.

Qualifications

• Experience as a Supervisor, Team Leader, or Shift Manager in a fast-paced environment.
• Lead-from-the-front mindset with hands-on support for the team.
• Passion for people and delivering great results.
• Confidence in managing standards, compliance, and food safety.

Responsibilities

• Run your shift and lead the team to deliver Popeyes’ food quality, speed of service, and guest experience standards.
• Support management in hitting performance goals and driving results.
• Lead pre-shift briefings and keep the team aligned and energized.
• Set the tone, keep standards high, and lead from the front.
• Create a fun, inclusive environment for both team and guests.
• Coach, train, and develop team members to build future leaders.
• Ensure food safety, HACCP, health & safety, and company standards.
• Own shift performance—labour, flow, and service.

Skills

Supervisor experience

Team leadership

People motivation

Food safety HACCP

Job description

Popeyes UK&I is looking for passionate Shift Supervisors to run shifts, coach a fast-paced team and deliver standout guest experiences in a lively fast-food environment.

You’ll lead pre-shift briefings, maintain HACCP standards and help drive performance while enjoying flexible schedules, a £12.75–£13.25 hourly rate with a £0.50 premium as Duty Manager, plus benefits like meals on shift and discounts.