Shift Supervisor — Lead Fast-Paced QSR Team

POPEYES UK CHICKEN & PIZZA LTD; Glasgow; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Management bonus

Flexible schedules

Free meals on shift

Discounts and perks (gym, retail)

Tech scheme

Fast track management development

Job summary

Popeyes UK&I is seeking Shift Supervisors to run shifts, coach the team, and uphold standards in a fast-paced, fresh-food environment. You’ll own your shift, deliver results across people, product, and guest experience, and support the management team.

In return, we offer an hourly rate from £12.75 to £13.25 with a £0.50 premium when acting as Duty Manager, plus a £1000 refer-a-friend bonus, flexible schedules, free meals on shift, and various perks including gym and retail discounts and a tech

Qualifications

• Experience as a Supervisor, Team Leader, or Shift Manager in a fast-paced environment (QSR or fast casual dining preferable)
• A lead-from-the-front mindset — you’re hands-on and support your team at all times
• Passion for people — you know great results come from great teams
• Confidence in managing standards, compliance, and food safety
• Strong communication skills and the ability to motivate a team
• The ability to stay calm, organised, and focused in a busy environment
• A hunger to grow and develop — this is your pathway into management

Responsibilities

• Run your shift and lead the team to deliver Popeyes’ outstanding food quality, speed of service, and guest experience standards
• Support your management team in hitting performance goals and driving results
• Lead pre-shift briefings and keep your team aligned, focused, and energised
• Be the role model — set the tone, keep standards high, and lead from the front
• Create a fun, inclusive environment where both team and guests feel the energy
• Coach, train, and develop your team — building future leaders
• Ensure full compliance with food safety (HACCP), health & safety, and company standards
• Take ownership of your shift performance — labour, flow, and service
• Bring the fun and keep the energy high, the service smooth, and the culture poppin’

Job description

Popeyes UK&I is seeking Shift Supervisors to run shifts, coach the team, and uphold standards in a fast-paced, fresh-food environment. You’ll own your shift, deliver results across people, product, and guest experience, and support the management team.

In return, we offer an hourly rate from £12.75 to £13.25 with a £0.50 premium when acting as Duty Manager, plus a £1000 refer-a-friend bonus, flexible schedules, free meals on shift, and various perks including gym and retail discounts and a tech