Shift Supervisor: Lead Guest Service | Flexible Shifts

Mitchells & Butlers plc; Sutton Coldfield; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Pension

28 days holiday

High-street discounts

Free shares

Employee helpline

Wagestream

Job summary

Mitchells & Butlers plc at the Sutton Park Hotel is seeking a Shift Supervisor to welcome guests, lead a team and deliver exceptional service.

Join Sizzling Pub & Grill, a beloved UK brand, where you can train others, maintain cleanliness and safety, and help guests enjoy their visit.

Apply through our mobile-friendly form—no CV required—with benefits including a pension, holidays, staff discounts and employee shares.

Qualifications

• Hospitality or retail experience beneficial.
• Strong communication and guest service mindset.
• Ability to train and mentor teammates.

Responsibilities

• Be part of day-to-day site operations and welcome guests.
• Lead and develop the shift team.
• Maintain high standards of cleanliness and safety.
• Help ensure guests have a great experience.

Skills

Team leadership

Customer service

Training others

Job description

Mitchells & Butlers plc at the Sutton Park Hotel is seeking a Shift Supervisor to welcome guests, lead a team and deliver exceptional service.

Join Sizzling Pub & Grill, a beloved UK brand, where you can train others, maintain cleanliness and safety, and help guests enjoy their visit.

Apply through our mobile-friendly form—no CV required—with benefits including a pension, holidays, staff discounts and employee shares.