Shift Supervisor

Plough; London Borough of Southwark; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

33% dining discount across all brands

20% discount for friends and family

Wagestream access

Pension

28 days paid holiday

Employee shares

Employee helpline

Job summary

Plough is seeking a Shift Supervisor to welcome guests and lead a team across busy pub shifts in London. You will train team members, maintain service standards, and role model excellence in hospitality.

Join us at Castle Pubs under Mitchells & Butlers, enjoying a supportive team culture, progression opportunities, and numerous staff benefits including discounts, pension, and flexible shift patterns.

Qualifications

• Customer service excellence and guest hospitality
• Ability to lead and develop a team on shift
• Willingness to train and mentor staff

Responsibilities

• Be part of day-to-day site operations, hosting guests and confidently leading your team
• Act as shift leader and role model for your team
• Support training and maintain high standards of cleanliness and safety

Skills

Guest service

Team leadership

Training

Job description

As Shift Supervisor atPlough,you’ll give a warm welcome to everyone who visits. With a passion for great service andtraining great people, you’ll lead a team that keeps our guests coming back formore.

Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Lovedining out? You'll love it even more with a massive 33% discount across all ourbrands. Whether its date night at Miller & Carter, a family roast at TobyCarvery or socialising with friends in the city at All Bar One, we’ve got youcovered.
• 20%discount off all of our brands for friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Nevera dull moment – fun, laughs and lifelong friends!
• Team Socials – workhard, play hard!

On top of this, as part of Mitchells & Butlersyou will receive a pension; 28 days paid holiday; high-street shoppingdiscounts; and we even give you free shares! There's also a free employee helpline-to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Bepart of the day-to-day running of the site: acting as a host, serving guestsand confidentlylead your team
• Be a shift leader
• Be a role model for yourteams, helping with their training
• Maintain high standards ofcleanliness and safety

At M&B, we want people to be supported, valued,able to be themselves and work in a great team. Join us and help us makeevery guest feel truly welcome.

Compensation: Competitive salary