Shift Supervisor - Fast-Paced QSR & Team Leadership

Subway IP Inc.; Knowsley; On-site; GBP 18,000 - 21,000; Full time

Job summary

Subway IP Inc. in Knowsley (Leathers Lane) is seeking a Shift Leader to supervise daily operations, ensure food safety, proper food preparation, and cleanliness standards. This role involves scheduling and supervising staff, and maintaining the restaurant standard in safety and security.

Exceptional customer service is a major component of this position, with responsibilities including training, opening/closing the store, and handling deliveries and banking procedures as required.

Qualifications

• Experience in a quick-service restaurant environment.
• Previous supervisory experience.
• Excellent communication skills, especially verbal.

Responsibilities

• Supervise daily operations to maintain food safety, product preparation and cleanliness standards.
• Schedule and supervise staff; evaluate performance and assist promotions or transfers as needed.
• Coordinate staff to maintain cleanliness per Operations Manual and store paperwork.
• Open and close the store to a high standard; handle deliveries and banking procedures.

Skills

QSR operations

Supervisory experience

Customer service

Communication skills

Computer knowledge

Education

Secondary school or equivalent education; NVQs

Tools

POS system

Job description

Subway IP Inc. in Knowsley (Leathers Lane) is seeking a Shift Leader to supervise daily operations, ensure food safety, proper food preparation, and cleanliness standards. This role involves scheduling and supervising staff, and maintaining the restaurant standard in safety and security.

Exceptional customer service is a major component of this position, with responsibilities including training, opening/closing the store, and handling deliveries and banking procedures as required.