Shift Supervisor

Harri; West of England; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Flexible shifts

Dining discount across brands

Friends and family discount

Wagestream

Pension

Holiday entitlement

Shopping discounts

Free shares

Employee helpline

Job summary

Mitchells & Butlers is seeking a Shift Supervisor at Castle Pubs to welcome guests, host, and serve with warmth, while confidently leading a team through busy shifts.

You’ll train new colleagues, uphold high cleanliness and safety standards, and enjoy benefits such as flexible shifts, dining discounts across our brands, pension, and career socials in a lively hospitality group.

Qualifications

• Experience leading a hospitality team and delivering great guest service.
• Ability to supervise shifts and host guests with warmth.
• Commitment to cleanliness and safety standards.

Responsibilities

• Be part of day-to-day site running: host guests and lead your team.
• Be a shift leader.
• Support training and development of team members.
• Maintain high standards of cleanliness and safety.

Skills

Leadership

Training

Guest service

Team coordination

Job description

As Shift Supervisor atthe Mall, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary