Shift Supervisor

MAN Truck & Bus; Tees Valley; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Private health care

Pension contributions

25 days holiday

Employee car scheme

Job summary

MAN Truck & Bus in Stockton is recruiting a Shift Supervisor for a full-time permanent role on a 4 on 4 off shift pattern. You will supervise technicians and apprentices, ensuring job cards are processed promptly and work is completed to required standards.

The role acts as the main link between managers and the wider team, and as a point of contact for customers. You will assist with planning and training for workshop staff, ensuring clear communication between front desk and service staff.

Qualifications

• Experience supervising technicians and apprentices.
• Knowledge of health and safety procedures in a workshop environment.
• Experience in the transport or automotive service industry is advantageous.

Responsibilities

• Supervise technicians and apprentices and ensure job cards are processed promptly.
• Ensure health and safety rules are followed and work meets required standards.
• Act as the main link between managers and the wider team and be a point of contact for customers.
• Assist with planning and training for workshop staff and maintain clear communication between front desk and service staff.

Skills

Team leadership

Health & safety

Customer service

Job description

Do you experience within a HGV workshop environment?
Have you managed teams previously?

We are recruiting for a Shift Supervisor to join our team in Stockton on a full time permanent basis working a 4 on 4 off shift pattern.

In this role you will supervise and work as part of the team of technicians and apprentices, ensuring job cards are processed in a timely manner and work is completed to the required standards.
Your main responsibilities will include overseeing and ensuring that all MAN processes are followed correctly and all health and safety rules are being adhered to.
This role is a key role in the workshop, acting as the main link between the managers and wider team, as well as being a key point of contact for customers where required.
You will also be expected to assist with planning and relevant training and development for the workshop staff, ensuring good communication & information flow between the front desk and Service staff.

In order to perform this role effectively, you will ideally have a clean HGV/LGV licence however, this is not essential.
You should have worked in the transport industry and ideally have a knowledge of a working service workshop.
That coupled with the ability to manage teams on multiple shifts to ensure the smooth running of the branch is essential.

Why join the Pride?

It is important to us to make sure we look after our employees and therefore we offer a competitive salary plus bonus scheme. You will have access to our extremely attractive benefits scheme that includes perks such as private health care, a healthy pension contribution, 25 days holiday (with the opportunity to buy more), and attractive employee car scheme to name a few.

Accessibility & Inclusion

At MAN, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone is valued and empowered to thrive. We believe that diversity enhances our organisation, and we welcome applications from individuals of all backgrounds, regardless of age, disability, gender identity, marital status, pregnancy or maternity status, race, religion or belief, sex, or sexual orientation.

We actively promote equal opportunities in our recruitment processes and workplace policies. If you require any reasonable adjustments during the application process or at any stage of employment, please let us know, and we will do our best to accommodate your needs. We strive to create an environment where all employees feel respected, supported, and able to achieve their full potential.

MAN is proud to be an equal opportunity employer.