Shift Supervisor

Mitchells & Butlers PLC; North Weald Bassett; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

33% brand discount across all brands

Friends & family 20% discount

Wagestream financial toolkit

Pension

28 days holiday

Free shares

Employee helpline

Team socials

Job summary

Mitchells & Butlers PLC is seeking a proactive Shift Supervisor for Harvester to welcome guests, lead a team and train staff. You will drive excellent service, oversee daily operations, and help create a warm, friendly dining environment across the site.

The role emphasizes teamwork, hands-on leadership and maintaining high standards of cleanliness and safety through each shift.

Qualifications

• Experience leading teams in hospitality.
• Strong customer service focus and ability to train others.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

Skills

Guest service

Team leadership

Training

Hosting

Job description

As Shift Supervisor at the Talbot - Harvester, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Harvester, the nation’s family favourite. Famous for our fresh rotisserie chicken, sizzling grills and unlimited salad bar, we pride ourselves on offering feel good dining for the nation.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There’s also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.