Shift Supervisor

Mitchells & Butlers PLC; North East; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

33% discounts across brands

20% discounts for friends and family

Wagestream access

28 days paid holiday

Pension

Free shares

Employee helpline

Job summary

Ember Inns at the Duke Of Wellington welcomes a Shift Supervisor to lead a guest-focused team and deliver warm, consistent service. You’ll train staff, supervise shifts and uphold cleanliness and safety standards in a busy pub environment.

Join a friendly team with great staff discounts, pension, paid holiday, and shares. This on-site role offers opportunities to develop within a supportive community-focused brand.

Qualifications

• Experience leading a small team in a busy service environment.
• Proven ability to deliver friendly, efficient guest service.
• Ability to train and mentor new team members.
• Strong communication with guests and colleagues.

Responsibilities

• Be part of the day-to-day running of the site as host and lead your team.
• Act as shift leader and role model for training.
• Maintain high standards of cleanliness and safety.
• Support guests and ensure a welcoming atmosphere.

Skills

Team leadership

Customer service

Training staff

Communication

Hospitality

Job description

As Shift Supervisor at the Duke Of Wellington, you'll give a warm welcome to everyone who visits. With a passion for great service and training great people, you'll lead a team that keeps our guests coming back for more.

Join us at Ember Inns, a local to be proud of. Think, traditional pub grub, roaring fires and real ales set at the heart of the community. If you want to be part of the Inn crowd, we want to hear from you.

WHAT'S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials - work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive

• pension
• 28 days paid holiday
• high street shopping discounts
• and we even give you free shares!
• There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU'LL...

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.