Shift Supervisor

GXO Logistics, Inc.; Motherwell; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Company pension

Private medical & dental insurance

24/7 online GP service

Life assurance

Employee assistance programme

MyBenefits discounts & cycle to work

Job summary

GXO Logistics, Inc. in Mossend is seeking a Shift Supervisor to lead the day-to-day shift operation and drive productivity, quality, safety and service targets. You will coach and develop the team, monitor KPIs and ensure smooth handovers to maintain continuity.

The role is full-time, 45 hours per week, any 5 from 7, with a comprehensive benefits package including pension, private medical and dental insurance, and employee assistance. Prior team leadership in logistics is essential.

Qualifications

• Experience leading teams in warehouse, logistics or transport environments.
• Strong communication and leadership skills.
• Proactive, organized, with problem-solving ability.

Responsibilities

• Lead and manage the day-to-day shift operation to meet productivity, quality, safety and customer service targets.
• Coach, motivate and develop colleagues and support performance management.
• Monitor KPIs and implement changes to improve performance and service delivery.
• Promote a strong health and safety culture and ensure compliance with policies.
• Plan workloads, prioritise tasks and deliver clear shift handovers.

Skills

Team leadership

People management

Communication

Problem-solving

Planning

Continuous improvement

Job description

Are you a natural leader who thrives in a fast-paced warehouse or transport operations? Do you enjoy motivating teams, driving performance, and delivering outstanding service? Ready to take ownership of a shift and make a real impact within a growing, industry-leading business?

Here at GXO, we’re looking for a Shift Supervisor to join our operation in Mossend. This is an exciting opportunity for an ambitious leader to develop their career with a global logistics organisation, leading a team to achieve productivity, quality, safety, and customer service objectives. Working closely with the Warehouse and Transport Manager, you’ll be responsible for ensuring the smooth running of the operation, maintaining high standards, and creating an environment where colleagues can thrive.

This is a full-time, permanent position. You will work ‘any 5 from 7’ including weekends, covering 45 hours per week.

Pay, benefits and more

We’re looking to offer a salary of up to £34,500 per annum, and 33 days annual leave (inclusive of bank holidays). Your benefits package includes a company-sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day

• Lead and manage the day-to-day shift operation, ensuring productivity, quality, efficiency and customer service targets are achieved
• Coach, motivate and develop colleagues, supporting performance management, training needs and overall team engagement
• Monitor operational KPIs, identify improvement opportunities and implement changes to enhance performance and service delivery
• Promote a strong health and safety culture, ensuring full compliance with company policies, procedures and safe systems of work
• Effectively plan workloads, prioritise tasks and deliver clear shift handovers to maintain operational continuity

What you need to succeed at GXO

• Previous team management experience within a warehouse, logistics or transport environment
• Strong leadership skills with the ability to influence, develop and motivate teams
• Excellent communication skills, with confidence interacting at all levels across the business
• A proactive and organised approach, with strong problem-solving and decision-making capabilities
• Good understanding of operational systems and transport planning tools, with a commitment to continuous improvement

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.