Shift Supervisor

Red Lion; Metropolitan Borough of Solihull; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible shifts

33% discount across all brands

20% discount for friends and family

Wagestream financial toolkit

Pension

28 days paid holiday

Free shares

Employee helpline

Job summary

Red Lion is seeking a Shift Supervisor to welcome guests and lead a team across daily service at Vintage Inns, part of Mitchells & Butlers. You’ll train colleagues and uphold high standards of hospitality and safety.

Join us for flexible shifts, staff discounts, pension, and a supportive, friendly team culture. The role offers competitive pay and opportunities for development within our pub group.

Qualifications

• Shows passion for great service and training great people.
• Leads a team to maintain high standards of hospitality and safety.
• Welcomes guests and supports day-to-day site operations.
• Ability to train and develop junior team members.

Responsibilities

• Be part of the day-to-day running of the site as host and shift leader.
• Lead your team and model training for staff.
• Maintain high standards of cleanliness and safety.
• Contribute to a welcoming guest experience.

Skills

Customer service

Team leadership

Training others

Guest hospitality

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor atthe Red Lion, youll give a warm welcome to everyone who visits. With a passion for great service and training great people, youll lead a team that keeps our guests coming back for more.

Join us at Vintage Inns, a charming collection of rural pubs. Youll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you.

WHATS IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, weve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOULL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary