Shift Supervisor

Railway Hotel; London Borough of Bromley; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible shifts

Staff discount 33%

Friends & family discount 20%

Wagestream access

Team socials

Pension

Holiday 28 days

Free shares

Employee helpline

Job summary

Railway Hotel, part of Mitchells & Butlers Ember Inns family, is seeking a Shift Supervisor to welcome guests, lead a team and drive outstanding service. You’ll host guests, supervise the floor and train teammates to maintain high standards.

Join a community-focused pub brand with flexible shifts, generous staff discounts and rewards. You’ll help keep the pub clean and safe while creating a warm, welcoming atmosphere for every guest.

Qualifications

• Experience in hospitality and supervising a team.

Responsibilities

• Be part of day-to-day site operations, host guests, and lead your team.
• Lead a shift team and ensure smooth service.
• Train team members and maintain cleanliness and safety standards.

Skills

Guest service

Team leadership

Training

Communication

Job description

As Shift Supervisor at the Railway Hotel, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Ember Inns, a local to be proud of. Think, traditional pub grub, roaring fires and real ales set at the heart of the community.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Lovedining out? You'll love it even more with a massive 33% discount across all ourbrands. Whether its date night at Miller & Carter, a family roast at TobyCarvery or socialising with friends in the city at All Bar One, we’ve got youcovered.
• 20%discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – workhard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline-to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Bepart of the day-to-day running of the site: acting as a host, serving guests and confidentlylead your team
• Be a shift leader
• Be a role model for yourteams, helping with their training
• Maintain high standards of cleanliness and safety

At M & B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary