Shift Supervisor

Mitchells & Butlers PLC; Knowsley; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Flexible shifts

33% discount across all brands

20% discount for friends and family

Wagestream access

Pension and 28 days holiday

Free shares

Employee helpline

Team Socials

Job summary

Mitchells & Butlers PLC is seeking a Shift Supervisor at the Black Horse Inn to welcome guests, lead a team and ensure service excellence. You’ll train staff, uphold cleanliness and safety, and act as a confident shift leader in a busy pub environment.

The role emphasizes hosting, serving guests, and maintaining high standards while contributing to a positive team culture and guest experience. Join a renowned pub group that values people and community.

Qualifications

• Experience in hospitality leadership and guest service.
• Ability to train and develop team members.
• Commitment to cleanliness and safety standards.

Responsibilities

• Oversee day-to-day site operations as host and service lead.
• Act as shift leader and role model for team members.
• Support training and development of staff.
• Maintain high cleanliness and safety standards.

Skills

People leadership

Guest service

Training staff

Job description

As Shift Supervisor at the Black Horse Inn, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Sizzling Pub & Grill one of the UK’s most loved pub brands. From breakfast to the big game and beyond, our team welcome each guest with open arms. So, if you’ve got sizzling skills and want to join our team at the heart of the community, apply today!

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.