Shift Supervisor

Mitchells & Butlers PLC; Hoole Village; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Massive employee discounts

Wagestream access

Pension

28 days paid holiday

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC, operating Toby Carvery in Hoole Village, Chester, is seeking a Shift Supervisor to welcome guests and lead a team delivering quality service. You will supervise shifts, train staff, and ensure cleanliness and safety standards are met.

The role offers permanent, full-time hours with a focus on customer satisfaction and team development. Enjoy employee discounts, pension and holiday benefits, plus additional perks and a supportive work environment within the Mitchells

Qualifications

• Experience leading a hospitality team is preferred.
• Strong guest service skills and a practical approach to training.

Responsibilities

• Be part of the day-to-day running of the site, hosting and serving guests while leading your team.
• Act as shift leader and role model for staff training.
• Maintain high standards of cleanliness and safety.

Skills

Team leadership

Customer service

Staff training

Job description

Warrington Road, Chester, United Kingdom, CH2 4EX

Pay:

Meets national minimum wage, Competitive Salary

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

Yes

Closing Date:

22/10/2026

About this job

As Shift Supervisor at Toby Carvery

• Hoole Village, you’ll give a warm welcome to everyone who visits.

With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing!

Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests.

If you love Yorkies as much as we do, we want to hear from you.

WHAT’S IN IT FOR ME? Flexible shifts

• to fit around you.

You'll love it even more with a massive 33% discount across all our brands.

Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered. 20% discount off all of our brands for friends and family.

Wagestream

• a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.

Never a dull moment

• fun, laughs and lifelong friends!

Team Socials

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!

There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL… Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team Be a shift leader Be a role model for your teams, helping with their training Maintain high standards of cleanliness and safety At M&B, we want people to be supported, valued, able to be themselves and work in a great team.

Join us and help us make every guest feel truly welcome.