Shift Supervisor

Toby Carvery - Braintree - 202029; Great Notley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A popular dining establishment in Great Notley is seeking a Shift Supervisor to lead their team and provide exceptional customer service. You will be responsible for daily operations, training staff, and maintaining high standards of cleanliness while fostering a fun and engaging work environment. Competitive salary and a variety of employee benefits are offered, including discounts across brands, pension, and more. If you’re passionate about dining and leadership, we want to hear from you.

Benefits

33% discount across all brands

20% discount for friends and family

Wagestream financial toolkit

Pension plan

28 days paid holiday

High-street shopping discounts

Free company shares

Employee helpline

Qualifications

• Experience in a supervisory role in hospitality or a related field.
• Strong communication skills and ability to lead a team.
• Passion for customer service and creating memorable experiences.

Responsibilities

• Lead a team in daily operations to ensure excellent guest service.
• Train and support team members to maintain high service standards.
• Ensure cleanliness and safety protocols are followed.

Skills

Leadership

Customer service

Team training

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at Toby Carvery – Braintree, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts – to fit around you.
• Love dining out? You’ll love it even more with a massive 33% discount across all our brands. Whether it’s date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There’s also a free employee helpline – to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary