Shift Supervisor

Mitchells & Butlers plc; Cardiff; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Flexible shifts

33% discount across all brands

20% discount for friends and family

Wagestream

Job summary

Mitchells & Butlers plc in Cardiff is seeking a proactive Shift Supervisor to welcome guests and lead a team across service periods. You’ll train colleagues, maintain high standards, and help ensure every guest has a great experience.

Join a lively pub-restaurant group where you’ll contribute to smooth operation from breakfast through late evenings, support colleagues, and uphold safety and quality while enjoying the local craic and career development opportunities.

Qualifications

• Experience in a customer-facing supervisory role.
• Ability to train and develop team members.
• Commitment to high standards of cleanliness and safety.

Responsibilities

• Lead daily service and host duties on site.
• Supervise shifts and manage team performance.
• Provide training and coaching to staff.
• Maintain cleanliness and safety standards.

Job description

As Shift Supervisor atO'Neill's Trinity Street, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at O'Neill's. From breakfast to big nights out, our teams are the local legends. The atmosphere is electric, the food hearty, and the Guinness always flowing. So, if you’re up for the craic, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.