Shift Supervisor

Toby Carvery - Ugly Duckling; New Denham; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Flexible shifts

33% brand discount

20% staff discount across brands

Wagestream access

Team socials

Job summary

The Toby Carvery - Ugly Duckling is seeking a Shift Supervisor to welcome guests and lead a team delivering great service. You’ll train staff, oversee day-to-day operations, and model high standards of cleanliness and safety in a lively pub setting.

Join Mitchells & Butlers and enjoy benefits including pension, generous holiday, staff discounts across brands, and access to Wagestream. If you love hospitality, apply to help us create memorable visits.

Qualifications

• Experience in hospitality or pub/restaurant settings preferred.
• Ability to lead and train a team effectively.
• Commitment to service quality and guest satisfaction.

Responsibilities

• Be part of day-to-day site operations and host guests while leading your team.
• Act as shift leader and role model for colleagues.
• Support training and uphold cleanliness and safety standards.

Skills

Guest service

Team leadership

Training staff

Host guests

Tools

POS system

Job description

As Shift Supervisor at Toby Carvery - Ugly Duckling, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary