Shift Supervisor

Star Hotel; Burntwood Green; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

33% staff discount across brands

Wagestream access

Pension

28 days holiday

Free shares

Employee helpline

Job summary

Star Hotel is seeking a dedicated Shift Supervisor to warmly welcome guests and lead a front-of-house team. You will guide service delivery, ensure smooth shift operations and help train colleagues to uphold standards.

Join a friendly hospitality team where you’ll enjoy staff benefits, pension, generous holiday entitlement and exclusive discounts across Mitchells & Butlers brands. A great place to advance your hospitality career in a vibrant pub environment.

Qualifications

• Guest service excellence and a passion for hospitality.
• Ability to train and develop team members.
• Maintain high standards of cleanliness and safety.

Responsibilities

• Be part of day-to-day site operations: host guests and lead your team.
• Act as shift leader and role model for colleagues.
• Assist with training and onboarding of team members.
• Ensure high standards of cleanliness and safety are maintained.

Skills

Guest service

Team leadership

Training

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Star Hotel, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Ember Inns, a local to be proud of. Think, traditional pub grub, roaring fires and real ales set at the heart of the community. If you want to be part of the Inn crowd, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary