Shift Supervisor

Brass Haus; Bournemouth; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

33% brand discounts

20% discounts for friends and family

Wagestream financial toolkit

Pension

28 days' holiday

Free shares

Employee helpline

Team socials

Job summary

Brass Haus, part of Mitchells & Butlers, is seeking a Shift Supervisor to warmly welcome guests and lead a team delivering great service. You will train staff, supervise shifts, and ensure cleanliness and safety across the site.

Join our community-focused team at Oaktree Pubs, enjoy staff discounts and be part of lively, supportive team socials as you contribute to a vibrant pub atmosphere.

Qualifications

• Hospitality experience preferred.
• Ability to train and motivate team members.
• Strong customer service focus.

Responsibilities

• Be part of day-to-day site operations, hosting guests and leading your team.
• Act as shift leader and model best practice.
• Support staff training and development.
• Maintain high standards of cleanliness and safety.

Skills

Guest service

Team leadership

Staff training

Job description

As Shift Supervisor atthe Brass Haus, you'll give a warm welcome to everyone who visits. With a passion for great service and training great people, you'll lead a team that keeps our guests coming back for more.

Join us at Oaktree Pubs. Our teams are the local legends. The atmosphere is Vibrant, the food hearty, and the drinks always flowing. So if you want to join our team at the heart of the community, we want to hear from you.

WHAT'S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream - afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials - work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU'LL...

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary