Shift Production Leader - Data-Driven Ops Coach

CHEP; Wakefield; On-site; GBP 52,000 - 68,000; Full time

Benefits offered by this job

Annual bonus

Private healthcare

Share scheme

Flexible benefits

25 days holiday

Company pension

Life Assurance

Employee Assistance Programme

Job summary

CHEP in Pontefract is seeking a Shift Production Manager (Operations Supervisor Band 2) to lead one of our manufacturing shifts. You will coach Operations Supervisors, drive performance through data and KPIs, and shape a culture of accountability on a fast-paced site.

You will develop leadership across the shift, manage investigations and employee relations, and champion continuous improvement initiatives to deliver tangible benefits. This role offers growth within a global supply chain network.

Qualifications

• Proven experience leading production or manufacturing teams within a fast-paced operational environment.

Responsibilities

• Lead, coach, and develop a team of Operations Supervisors and frontline employees to improve capability and performance.
• Drive shift performance through the analysis of production data, KPIs, trends, and operational metrics.
• Use data-led insights to identify opportunities, solve operational challenges, and improve productivity, quality, and efficiency.
• Lead daily, weekly, and monthly performance reviews, ensuring actions are focused on measurable outcomes.
• Create a culture of accountability where decisions are informed by operational evidence and performance data.
• Develop leadership capability across the shift through coaching, mentoring, and succession planning.
• Manage employee relations matters, including investigations, disciplinaries, and performance management processes.
• Lead continuous improvement and site optimisation initiatives that deliver tangible operational benefits.
• Collaborate with site leadership and cross-functional teams to support strategic projects, process improvements, and operational change.
• Maintain high standards of Health & Safety, compliance, and operational performance across the shift.

Skills

People leadership

Data-driven decisions

KPIs & metrics

Coaching frontline leaders

Operational analytics

Root cause analysis

Investigations & ER processes

Continuous improvement

Health & Safety

Job description

CHEP in Pontefract is seeking a Shift Production Manager (Operations Supervisor Band 2) to lead one of our manufacturing shifts. You will coach Operations Supervisors, drive performance through data and KPIs, and shape a culture of accountability on a fast-paced site.

You will develop leadership across the shift, manage investigations and employee relations, and champion continuous improvement initiatives to deliver tangible benefits. This role offers growth within a global supply chain network.