Shift Porter

Oxford University Hospitals NHS Foundation Trust; Cherwell District; On-site; GBP 17,000 - 22,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking a Flexible Hours Shift Porter to support the Portering team across the Horton General Hospital and wider site. You will work within a 24-hour rota, including nights and weekends, and must be able to work independently or as part of a team.

Training will be provided and a 6-month probationary period applies. Applicants should have excellent customer service, be able to work under pressure, and demonstrate flexibility, reliability and

Qualifications

• Able to work as part of a team.
• Excellent customer service and communication skills.
• Able to read and write English.
• Numeracy skills equivalent to GSCE level 1.
• Basic understanding of health and safety.
• Able to communicate effectively with others.
• Ability to work unsocial hours as part of a shift rota.
• Flexible approach to work and willingness to learn.
• Respect for patient privacy and confidentiality.
• Proactive team player capable of undertaking physical duties.

Responsibilities

• Support the Portering team to provide 24-hour cover across wards and departments.
• Work within a shift rota including nights, weekends and bank holidays.
• Record information accurately and communicate effectively with staff.
• Demonstrate customer service skills when interacting with patients, visitors and staff.

Skills

Teamwork

English communication

Initiative

Accurate record-keeping

Health & safety awareness

Flexibility

Willingness to learn

Physical fitness

Discretion/confidentiality

Customer service

Education

GSCE level

NVQ Level 2 in healthcare support services

Job description

You will be supporting the shift based Portering Team, providing 24hr Portering support to all wards and departments across the site. The ideal candidate will live within 30 minutes travelling time to the hospital site. Please ensure you read the Job Description and Personal Specification, as all applications will be scored against the required criteria. Training will be provided for successful candidates. Please note that this post is subject to a 6 month probationary period. If you currently hold a contract of employment with the Oxford University Hospitals, this will not apply. This statement does not apply to Medical staff or Executive Appointments. All candidates will be contacted with an update on the application. The majority of correspondence will be via the e-recruitment system; therefore you should check your emails regularly including junk mail folders in web-based email products. Applicant requirements This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. The Horton General Hospital, Banbury is seeking a highly motivated individual to join the Portering team as a Flexible Hours Shift Porter. The ideal candidate must be able to use their own initiative when working alone or as part of a team and must also be able to demonstrate excellent customer service skills, show a flexible approach to work and be willing to work when required - this can be at short notice.

• Ability to work as part of a team.
• Able to work with a diverse range of people, e.g. nursing staff, facilities staff, clinical staff, patients, visitors, general public.
• Able to use own initiative within the duties of the post.
• Able to record information accurately.
• Able to communicate effectively in spoken and written English.
• Numeracy skills equivalent to NVQ Level 1
• Basic understanding of health and safety.
• Able to communicate effectively with others.
• Ability to work unsocial hours as part of a shift rota.
• Flexible approach to work.
• Willingness to learn.
• Respect for patient privacy, dignity and confidentiality.
• Proactive attitude.
• Team player.
• Able to undertake the physical duties of the role.
• Commitment to working the hours to fulfil the requirements of the job, including flexibility of working, where required.

Desirable criteria

• Able to organise a team if required.
• Ability to motivate self and others if required.
• Basic computer skills
• Basic understanding of departmental duties and responsibilities for a portering role. Educated to GSCE level, NVQ Level 2 in support services in healthcare, Previous experience of working in a healthcare environment.
• Previous experience in a similar role.

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Sexual Safety Charter: In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles Oxford University Hospitals promotes a safe, respectful hiring environment. If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.

The position will require the post holder to work various hours across a 24hr rota which includes nights, weekends and bank holidays, these will be paid at an enhanced hourly rate. The position will require the post holder to work various hours across a 24hr rota which could include nights, weekends and bank holidays.

Weekday night, Saturday, Sunday and Bank holiday shifts will be paid at an enhanced hourly rate.