Shift Operator

Serco Limited; Hollywater; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Holiday entitlement

Pension scheme

Internal training

Employee support

Retail discounts

Volunteer day

Wellbeing program

Job summary

Serco Limited in Oakhanger, Hampshire is seeking a Shift Operator to operate and configure satellite communications and tracking systems, ensuring uninterrupted 24/7 services. You will monitor equipment, assist with fault resolution, and maintain secure operations as part of a dedicated shift team.

Applicants should have GCSEs in Maths/English, experience in electronic/technical environments, and knowledge of Microsoft Office.

Qualifications

• GCSEs in Maths and English (4/C or above) and basic technical aptitude.
• Experience in electronic engineering or technical operations.
• Strong computer literacy and knowledge of Microsoft applications.

Responsibilities

• Configure and operate satellite communications, tracking, recording, and remote-control systems to support continuous operations.
• Maintain routine daily operation of communications systems and operational areas.
• Assist with routine maintenance activities, system checks, testing, fault finding, and troubleshooting.
• Complete operational documentation and maintain high standards of operational security.
• Support technicians as a safety person and follow direction from leads and supervisors.
• Contribute to training and development of new colleagues while maintaining a tidy, safe environment.

Skills

GCSE Maths/English

Technical ops experience

Driving licence

Security clearance eligibility

Satellite ops knowledge

Education

GCSE Maths/English

Tools

Microsoft Office

Job description

Shift Operator

Location: TCS Oakhanger, Hampshire, GU35 9JE

Salary: Competitive plus excellent benefits - role also provides a shift allowance payment of 12%

Schedule: Rotating shift pattern providing 24/7/365 operational coverage.

Ready to impact a better future?

As a Shift Operator in our Space and Air TCS Oakhanger team, you'll help deliver flawless, uninterrupted satellite support services through the operation and configuration of critical communications and tracking systems. Your work will help ensure essential services remain available around the clock in a highly technical operational environment.

Working as part of a dedicated shift team, you'll play an important role in maintaining trusted satellite ground and communications systems that support vital operations. From monitoring equipment performance to assisting with fault resolution and maintenance activities, your expertise will contribute to innovation, operational excellence, and a positive impact through services that people rely on every day. Our work touches lives, and this is an opportunity to take pride in creating impactful solutions while developing your own skills and future career.

What you'll do as a Shift Operator

• Configure and operate satellite communications, tracking, recording, and remote-control systems to support continuous operations.
• Maintain routine daily operation of communications systems and operational areas.
• Assist with routine maintenance activities, system checks, testing, fault finding, and troubleshooting.
• Complete operational documentation and maintain high standards of operational security.
• Support technicians as a safety person when required and follow direction from operational leads and supervisors.
• Contribute to the training and development of new colleagues while maintaining safe and tidy working environments.

Does this sound like you?

• GCSE Grade 4/C or above in Maths and English.
• Experience working within an electronic engineering or technical operational environment.
• Good knowledge of Microsoft applications and strong computer literacy skills.
• Ability to obtain Security Check (SC) clearance prior to employment.
• Full UK driving licence and willingness to drive company vehicles and undertake specialist training requirements.

What we offer

• 24 days' holiday plus bank holidays (and the option to buy up to five additional leave days each year)
• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting and checks:

This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you may need to obtain formal Security Clearance (such as CTC or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.