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Serco Limited; Hollywater; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension scheme (up to 6% contributory)

Extensive training & apprenticeships

Employee Assistance Programme

Discounts across retailers

Volunteer day

Job summary

Serco Limited is seeking a Shift Operator for the TCS Oakhanger team in Hampshire. You will configure and operate satellite communications and tracking systems to ensure uninterrupted services, maintain daily operations, and support routine maintenance. A driving licence, BPSS/SC clearance readiness, and strong IT skills are required.

Role offers a shift-based schedule with 24/7/365 coverage, BPSS clearance requirement, and opportunities for training and career development. UK applicants only.

Qualifications

• GCSE Grade 4/C or above in Maths and English.
• Experience in an electronic engineering or technical operational environment.
• Good knowledge of Microsoft applications and strong computer literacy.

Responsibilities

• Configure and operate satellite communications, tracking, recording, and remote-control systems to support continuous operations.
• Maintain routine daily operation of communications systems and operational areas.
• Assist with routine maintenance activities, system checks, testing, fault finding, and troubleshooting.
• Complete operational documentation and maintain high standards of operational security.
• Support technicians as a safety person when required and follow direction from operational leads and supervisors.
• Contribute to the training and development of new colleagues while maintaining safe and tidy working environments.

Skills

Microsoft Office

Security clearance readiness

Driving licence

Education

GCSE Maths and English (4/C or better)

Job description

Location: TCS Oakhanger, Hampshire, GU35 9JE

Salary: Competitive plus excellent benefits - role also provides a shift allowance payment of 12%

Schedule: Rotating shift pattern providing 24/7/365 operational coverage.

Ready to impact a better future?

As a Shift Operator in our Space and Air TCS Oakhanger team, you'll help deliver flawless, uninterrupted satellite support services through the operation and configuration of critical communications and tracking systems. Your work will help ensure essential services remain available around the clock in a highly technical operational environment.

Working as part of a dedicated shift team, you'll play an important role in maintaining trusted satellite ground and communications systems that support vital operations. From monitoring equipment performance to assisting with fault resolution and maintenance activities, your expertise will contribute to innovation, operational excellence, and a positive impact through services that people rely on every day. Our work touches lives, and this is an opportunity to take pride in creating impactful solutions while developing your own skills and future career.

What you'll do as a Shift Operator

Configure and operate satellite communications, tracking, recording, and remote-control systems to support continuous operations.

Maintain routine daily operation of communications systems and operational areas.

Assist with routine maintenance activities, system checks, testing, fault finding, and troubleshooting.

Complete operational documentation and maintain high standards of operational security.

Support technicians as a safety person when required and follow direction from operational leads and supervisors.

Contribute to the training and development of new colleagues while maintaining safe and tidy working environments.

Does this sound like you?

GCSE Grade 4/C or above in Maths and English.

Experience working within an electronic engineering or technical operational environment.

Good knowledge of Microsoft applications and strong computer literacy skills.

Ability to obtain Security Check (SC) clearance prior to employment.

Full UK driving licence and willingness to drive company vehicles and undertake specialist training requirements.

What we offer

24 days' holiday plus bank holidays (and the option to buy up to five additional leave days each year)

Up to 6% contributory pension scheme

Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.

Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service

Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel

Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity

Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting and checks:

This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you may need to obtain formal Security Clearance (such as CTC or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.

Let's impact a better future, together.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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Shift Operator

Company: Serco Limited Salary: £0.1-0.1 per annum Hours: Full-time Location: Bordon, GU35 9JE Job type: Permanent Posting date: 30 Sept 2026 Closing date: 14 Oct 2026

Summary

Serco Limited