Shift Manager - Warehouse (Clearance)

Oak Furnitureland; Swindon; Presencial; GBP 32.000 - 42.000; Jornada completa

Descripción de la vacante

Oak Furnitureland is seeking a Shift Manager to oversee the Swindon Clearance Warehouse in Europa Industrial Park. The role is Monday to Friday, 40 hours per week from 8:00 am to 4:30 pm, with a focus on safe, efficient operations and KPI achievement.

You will lead the team, delegate tasks, monitor performance, and drive improvements while maintaining health and safety compliance. Experience in warehouse environments, people management, and knowledge of WMS systems are essential for delivering

Formación

• Experience managing or working in a warehouse or distribution environment.
• Good people management skills.
• Strong written and verbal communication skills.
• IT literate with knowledge of WMS systems.
• Ability to report on operational performance information.
• Focused on delivering excellent service to all customers.
• Able to cope with change and manage own workload and priorities.
• Able to deliver results and meet deadlines.
• Knowledge of relevant H&S, HR legislation and good practice.

Responsabilidades

• Supervise operational aspects of a shift so that they are carried out safely, cost‑effectively, efficiently and with high emphasis upon customer service.
• Supervise a specific area/shift of the warehouse operation on a day‑to‑day basis, ensuring all work and administration is completed to agreed deadlines.
• Ensure all processes are followed to achieve stock accuracy and operational efficiency.
• Respond promptly to all queries/requests for the warehouse operation and ensure that actions are followed through.
• Complete daily administration tasks to the required standard and timelines.
• Promote a safety‑first culture within the area of responsibility and undertake regular checks and audits.
• Follow all health and safety processes.
• Ensure standards of cleanliness are meeting the necessary requirements and in line with health and safety.
• To guide and train the operational team through the company operational SOPs.
• Frequently carry out spot checks on operational activities and targets.
• Monitor and record checks of mechanical handling equipment, in line with the organisation's procedures.
• Carry out regular briefings with your team and ensure any feedback they give is shared with the Inventory and Clearance Manager on the relevant shift or the relevant departmental contact.
• Organise for all members of the shift warehouse team to receive appropriate training and development to ensure they can deliver in their role.
• In conjunction with the Inventory and Clearance Manager ensure there is sufficient, skilled resource and equipment in place to always meet the needs of the business.
• Pro‑actively identify any areas of non‑conformance or opportunities for improvement within your area of responsibility and plan and complete actions to achieve these improvements.
• Support any tasks and projects as required to ensure the good running of the warehouse.
• Ensure that all returns are processed in a timely manner.
• To assist and support the supervision of the recycling department.
• To lead and support the team in the absence of the Inventory and Clearance Manager
• Support fellow team members with all day‑to‑day tasks as necessary and assist other team members as required.
• To action any other elements to fulfil the operational needs of the business.
• Assist both internal and external audits
• Liaise with 3rd party jobbers and internal stakeholders regarding stock movements

Conocimientos

Warehouse management

People management

Communication

WMS

Performance reporting

Customer service

Change management

Deadline driven

Health & Safety knowledge

Herramientas

WMS

Descripción del empleo

We’re looking for a Shift Manager to work in our Swindon Clearance Warehouse in Europa Industrial Park in Swindon. This role will be working Monday - Friday, 40 hours per week from 8am till 4.30pm.

The Shift Manager is responsible for ensuring the effective working of their team over the course of a shift ensuring KPI’s are achieved. Ensuring all Health & Safety and compliance measures are met, and the warehouse is operating at maximum efficiency. You will continuously review ways of working, identifying improvements and implementing these within the team. Also, responsible for delegating tasks to their colleagues and setting targets and goals to keep their team on track and review performance to ensure growth.

Key responsibilities:

• Supervise all operational aspects of a specific area/shift of the warehouse operation so that they are carried out safely, cost-effectively, efficiently and with high emphasis upon customer service.
• To supervise a specific area/shift of the warehouse operation on a day-to-day basis, ensuring all work and administration is completed to agreed deadlines.
• Ensure all processes are followed to achieve stock accuracy and operational efficiency.
• Respond promptly to all queries/requests for the warehouse operation and ensure that actions are followed through.
• Complete daily administration tasks to the required standard and timelines.
• Promote a safety-first culture within the area of responsibility and undertake regular checks and audits. Complete any remedial actions as required.
• Follow all health and safety processes.
• Ensure standards of cleanliness are meeting the necessary requirements and in line with health and safety.
• To guide and train the operational team through the company operational SOPs.
• Frequently carry out spot checks on operational activities and targets.
• Monitor and record checks of mechanical handling equipment, in line with the organisation's procedures.
• Carry out regular briefings with your team and ensure any feedback they give is shared with the Inventory and Clearance Manager on the relevant shift or the relevant departmental contact.
• Organise for all members of the shift warehouse team to receive appropriate training and development to ensure they can deliver in their role.
• In conjunction with the Inventory and Clearance Manager ensure there is sufficient, skilled resource and equipment in place to always meet the needs of the business.
• Pro-actively identify any areas of non-conformance or opportunities for improvement within your area of responsibility and plan and complete actions to achieve these improvements.
• Support any tasks and projects as required to ensure the good running of the warehouse.
• Ensure that all returns are processed in a timely manner.
• To assist and support the supervision of the recycling department.
• To lead and support the team in the absence of the Inventory and Clearance Manager
• Support fellow team members with all day-to-day tasks as necessary and assist other team members as required.
• To action any other elements to fulfil the operational needs of the business.
• Assist both internal and external audits
• Liaise with 3rd party jobbers and internal stakeholders regarding stock movements

Skills and experience:

• Experience of managing or working in a warehouse or distribution environment essential.
• Good people management skills with the ability to manage and motivate others.
• Good written and verbal communication skills.
• IT literate with knowledge of WMS systems.
• Ability to report on operational performance information.
• Focussed on always delivering excellent service to all customers.
• Able to cope with change and manage own workload and priorities.
• Able to deliver results and meet deadlines.
• Knowledge of relevant H&S, HR legislation and good practice.

Company Information

Oak Furnitureland launched in 2006. Our brand was built on ensuring our customers could access high-quality hardwood furniture at affordable prices, and we were predominantly known for our range of well-crafted cabinetry.

Fast-forward to today, and you’ll discover our commitment to using quality materials and creating furniture built to last hasn’t changed. We still offer great value for money, too, but what you’ll discover now is an evolution that’s seen us expand our categories and styles of furniture so that we can offer something for every home.

Not only do we offer fantastic pieces of furniture for the home, but we are also a great place to work. It is one where colleagues are valued, feel connected to the business, and are provided with an environment where they can flourish, contribute, and develop their careers.

To support us, we are guided by our company's purpose of ‘helping people make their house a real home’, which is underpinned by our values:

• We are adaptable
• We are experts
• We are authentic
• We are one team
• We put our customers first.

Our mission is to build an open and inclusive work environment where all colleagues have equal opportunity and access to development, progression and growth. We strive to recruit and retain diverse talent representative of our customer demographic.

We have an inclusive environment where everyone can be themselves and are driven by the same purpose and values. As we endeavour to create a workplace that reflects our diverse customer base and the communities in which we live and work, we strongly encourage applications from individuals belonging to minority and underrepresented groups. We are committed to fairness in the way we hire new colleagues, and if you require any additional support to help you through the process, we’re happy to make the necessary adjustments for anyone who needs them.

Please know that any offer is subject to references and a DBS check.