Shift Manager- Restaurants and QSR

TN United Kingdom; Minehead; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits as a Shift Manager in the vibrant world of Restaurants and Quick Service Restaurants. In this dynamic role, you will lead a dedicated team to ensure exceptional guest experiences while managing daily operations. Your leadership will inspire your team to exceed expectations, drive sales, and maintain high operational standards. Flexibility is key as you navigate a fast-paced environment, ensuring that every guest leaves with a smile. Join a forward-thinking company where no two days are the same, and your impact will be felt across the resort.

Qualifications

• Experience in F&B environment with a focus on guest service.
• Ability to lead and motivate a team in high-demand situations.

Responsibilities

• Ensure daily operational plans are fulfilled by the team.
• Support and coach the team to deliver a great guest experience.

Skills

Leadership

Team Coaching

Customer Service

Operational Management

Job description

Social network you want to login/join with:

Shift Manager- Restaurants and QSR, Minehead

Client:

Butlins

Location:

Minehead

Job Category:

Other

EU work permit required:

Yes

Job Reference:

383590056d53

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

About the role

We are looking for a Shift Manager to work in our Restaurants & Quick Service Restaurants across the resort. Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that the team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure they deliver a great experience and are also driving any key targets such as add-on sales or promotions. This is an operational guest-facing role, and all non-guest-facing tasks and activities will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests. This role covers a 5-day working week over 7 days, so flexibility is very important. As with all roles at Butlin’s, no day will be the same, and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.

About You

We are looking for an experienced leader from within an F&B environment who can support the team to deliver fantastic service. Putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellent experience. You should have previous experience in leading within a busy restaurant, bar, or retail environment where a balance of speed and quality is important. You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate, and engage your team, even at periods of high demand, is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.