Shift Manager - Nightshift

AIT Home Delivery UK Limited; Ackton; On-site; GBP 26,000 - 38,000; Full time

Job summary

AIT Home Delivery UK Limited is seeking an experienced Shift Manager to lead our warehouse function and a team of operatives. You will ensure efficient loading/unloading, freight processing and route sorting, while keeping operations aligned with targets and budgets.

The role requires proven people management, strong communication and data reporting skills. IT literacy is essential; an FLT license is desirable for this hands-on leadership position.

Qualifications

• Fast-paced operation experience with direct people management responsibility.
• Clear, confident communication to inspire a mixed team.
• Decisive problem solving and strong time management.
• Resilient, self-motivated and flexible attitude.
• Ability to produce reports and analyse data to drive improvements.
• Proactive in issue prevention with exposure to HR activity; IT literate.
• FLT license is desirable but not required.

Responsibilities

• Lead and manage a team of warehouse operatives to meet targets.
• Oversee loading/unloading, freight processing and route sorting.
• Support load-out activities in line with business goals.
• Generate and review operational reports; analyse data for improvements.
• Engage in HR activity including investigations and disciplinary matters.

Skills

People management

Communication

Decision making

Time management

Reporting & analytics

HR exposure

IT literate

FLT license

Job description

As one of the UK's leading suppliers of nationwide 2 and 1-person Assisted ‘White Glove' Home Delivery Services, we are always on the lookout for fantastic people to join our expanding teams.

Due to continued growth we are expanding our team and are now seeking an experienced Shift Manager to join our us.

We strive to deliver an outstanding service to our customers and your role as the Shift Manager in key to this. You will be responsible for the Warehouse function, managing a team of warehouse operatives, making sure that they are engaged, organized and motivated, while they load/unload vehicles, process freight and route sort before assisting with load out in line with business targets.

Skills, Experience and Attributes

• You will have experience in a fast-paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a team of both agency and core staff
• You will have strong communication skills with the ability to inspire, motivate and manage a mixed ability team
• Decisive and effective decision-making, problem resolution and time management skills.
• Demonstrate high levels of resilience, self-motivation and flexibility.
• The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
• You will be proactive rather than reactive to prevent issues from arising
• Confidence in getting involved in HR activity, including incident investigations, disciplinaries and performance management
• Must be IT literate
• FLT license is desirable