Shift Manager Nights

Evri; Cardiff; Hybrid; GBP 34,000 - 37,000; Full time

Benefits offered by this job

28 days annual leave

Career development

Flexible benefits platform

Market-leading parcel business

Supportive working environment

Job summary

Evri is seeking a Shift Manager - Nights in Cardiff to lead the depot night operations, ensuring smooth transport, courier and fleet activities with a focus on safety, service and performance. You will run driver pre- and post-briefs, maintain compliance and communicate across staff and customers.

The role requires supervising a team, coordinating resources, and delivering high standards of safety and customer service during the night shift. Competitive salary with shift allowance is provided.

Qualifications

• Previous supervisory or management experience in logistics, transport, warehouse or similar operational environments.
• Strong communication and leadership abilities with the confidence to delegate.
• Good IT skills and experience with operational systems.

Responsibilities

• Lead and support a team of Operations Controllers, overseeing resource planning and driver briefing activities.
• Manage transport, courier and fleet operations to ensure service and performance targets are achieved.
• Ensure full compliance with health and safety procedures and site risk assessments.
• Drive daily operational excellence and promote best practice across the depot.
• Plan and allocate resources effectively to meet changing workload demands.
• Monitor operational costs and investigate claims, discrepancies and operational issues.
• Identify risks and proactively implement solutions to minimise disruption.
• Ensure clear communication between shifts and maintain an accurate handover process.
• Maintain operational documentation and records to a high standard.
• Support drivers and customers through effective communication via telephone and company systems.

Job description

Shift Manager - Nights

Location: Cardiff
Salary:£33515 - £36,868 with a 50p ph shift allowance

Contract: Permanent, 40 Hours per Week

Shift Pattern: Tuesday to Saturday 01:00-09:30am

Lead Operations for the UK's Premier Parcel Delivery Company

Are you an experienced operational leader who thrives in a fast-paced logistics environment? We're looking for a proactive and driven Shift Manager - Nights to take responsibility for the smooth running of depot operations, ensuring exceptional service, operational efficiency, and team performance throughout the night shift.

This is an excellent opportunity for someone who enjoys leading people, managing resources effectively, and maintaining high standards of safety and customer service.

The Role

As Shift Manager, you will lead the depot operations team, ensuring the successful coordination of transport, courier and fleet activities. You'll play a pivotal role in conducting effective driver pre-briefs and de-briefs, maintaining operational compliance, and ensuring clear communication between drivers, customers and internal teams.

Key Responsibilities

• Lead and support a team of Operations Controllers, overseeing resource planning and driver briefing activities.
• Manage transport, courier and fleet operations to ensure service and performance targets are achieved.
• Ensure full compliance with health and safety procedures and site risk assessments.
• Drive daily operational excellence and promote best practice across the depot.
• Plan and allocate resources effectively to meet changing workload demands.
• Monitor operational costs and investigate claims, discrepancies and operational issues.
• Identify risks and proactively implement solutions to minimise disruption.
• Ensure clear communication between shifts and maintain an accurate handover process.
• Maintain operational documentation and records to a high standard.
• Support drivers and customers through effective communication via telephone and company systems.

What We Can Offer

We believe our people are our greatest asset and are committed to creating an environment where everyone can succeed.

Benefits include:

• Minimum 28 days annual leave, including Bank Holidays.
• Career development and progression opportunities.
• Access to a flexible benefits platform, including shopping vouchers, insurance and healthcare options.
• The opportunity to be part of a market-leading parcel delivery business.
• A supportive and collaborative working environment.

What We're Looking For

To succeed in this role, you'll bring:

• Previous experience in a supervisory or management role within logistics, transport, warehouse or operational environments.
• Strong communication and leadership skills, with the confidence to delegate and motivate teams.
• Experience in process management and operational planning.
• Knowledge of resource management and workforce deployment.
• Strong problem-solving and decision-making abilities.
• Good IT skills and the ability to work with operational systems.
• A commitment to delivering high standards of service, safety and operational performance.