Shift Manager - McDonald's Manchester Fort

LOTF Ltd t/a McDonald's; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading fast-food chain is seeking a Shift Manager for their Manchester location. The role involves managing a large team, ensuring operational efficiency, and delivering excellent customer service. Ideal candidates will have experience in hospitality or retail management, and be prepared to work flexible shifts.

Benefits

Holiday pay

Service Awards

Enrollment in Pension scheme

Meal allowance

Employee discounts from top brands

Qualifications

• Experience managing and leading teams in retail or hospitality.
• Ability to adapt to changing customer needs.
• Strong communication skills and initiative.

Responsibilities

• Orient and coach employees to meet shift requirements.
• Monitor operations and solve operational problems.
• Drive sales and profitability while ensuring customer satisfaction.

Skills

Leadership

Customer Service

Problem Solving

Job description

Shift Manager - McDonald's Manchester Fort

Manchester, England, United Kingdom

Shift Manager - McDonald's Manchester Fort

LOTF Ltd t/a McDonald's Manchester, England, United Kingdom

3 weeks ago Be among the first 25 applicants

Direct message the job poster from LOTF Ltd t/a McDonald's

McDonald’s UK has been around for over 50 years!

We are one of the most recognised brands in the world, and at the backbone of that brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As Shift Manager you will accomplish all shift work requirements by orienting, assisting and coaching employees. You will ensure all standards are met by following production, productivity, quality and customer service standards. As a shift manager you will be monitoring operations, reallocating resources and solving operational problems.

You will be working within a £multi-million restaurant and managing a team of 80 or more employees. You will be part of the management team that will drive your restaurant forward by building sales, growing profitability and delivering an outstanding customer experience.

This position is open to people whom have experience of managing and leading teams within the retail, hospitality, business or a customer focused environment. Additionally, this role is restaurant based and involves working changeable shift patterns including working weekends and bank holidays.

Position Requirements:

Display Leadership and role model customer focused behaviours to delight our customers

Delivery of personalised service and connect with our customers

Lead by example

Adapt to customer needs through your team

Answer customer queries, keeping up to date with knowledge on our food and promotions

Use of initiative, confidence and problem solving when interacting with colleagues and customers

Treat all colleagues and customers with courtesy and respect.

Position Attributes:

You will work a variety of day parts, including breakfast, evenings and overnights (if trading 24hrs) to become accustomed to shift work and experienced in all aspects of the business. Benefits package includes: Holiday pay, Service Awards, Enrollment in Pension scheme, Meal allowance, Employee discounts from top high street and online brands and much more...

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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