Shift Manager: Lead a Flexible, Fast-Paced Team - 10% Bonus

Wendy's Croydon - 13385; Croydon; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Annual bonus 10%

Free meals

Career progression

Employee assistance program

Job summary

Wendy's Croydon is seeking a Shift Manager to lead teams in a fast-paced, guest-focused environment. You’ll model the Wendy’s standards, guide daily operations and ensure smooth service during busy periods.

You’ll handle customer matters with professionalism, train new team members, and uphold food safety and quality standards. Fully flexible hours and opportunities for progression are available in a supportive team.

Qualifications

• Experience of leading people, preferably in a food service environment.
• 1 year of line operations experience in a fast-paced environment.
• 1 year of management experience.

Responsibilities

• Lead with a fun, fast, friendly approach and uphold service standards.
• Handle customer issues like a leader and ensure customer satisfaction.
• Onboard and train new team members, ensuring they know procedures.
• Maintain food safety standards and procedures on shift.

Skills

People leadership

Customer service

Job description

Wendy's Croydon is seeking a Shift Manager to lead teams in a fast-paced, guest-focused environment. You’ll model the Wendy’s standards, guide daily operations and ensure smooth service during busy periods.

You’ll handle customer matters with professionalism, train new team members, and uphold food safety and quality standards. Fully flexible hours and opportunities for progression are available in a supportive team.