Shift Leader: Elevate Guest Experience & Team Growth

Wendy's Liverpool Croft Retail Park -14525; Bromborough; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Career progression

Structured training programs

Leadership coaching

Supportive team

Opportunity to impact

Job summary

Wendy's Liverpool Croft Retail Park -14525 in the Northwest region is seeking a Shift Manager to lead teams, drive great customer experiences, and support daily restaurant operations.

You will supervise a team, maintain food safety, coach crew, and help manage labour and shift performance. The role offers training and development within a growing brand. Permanent home restaurant will be assigned, with opportunities to relocate for openings or career growth.

Qualifications

• Previous experience in hospitality, retail, or fast-paced environment.
• Experience supervising or leading a team.
• Strong communication and problem-solving skills.
• Ability to stay calm under pressure and multitask.
• Commitment to high food safety and operational standards.

Responsibilities

• Lead and motivate team members during your shift.
• Maintain food quality, safety, and cleanliness.
• Support training, coaching, and development of crew.
• Help manage labour, productivity, and shift performance.
• Handle customer feedback professionally and resolve issues quickly.
• Complete opening and closing procedures.
• Support the Restaurant General Manager in achieving goals.

Skills

Leadership

Team supervision

Communication

Problem-solving

Customer service

Calm under pressure

Multitasking

Flexibility

Food safety awareness

Job description

Wendy's Liverpool Croft Retail Park -14525 in the Northwest region is seeking a Shift Manager to lead teams, drive great customer experiences, and support daily restaurant operations.

You will supervise a team, maintain food safety, coach crew, and help manage labour and shift performance. The role offers training and development within a growing brand. Permanent home restaurant will be assigned, with opportunities to relocate for openings or career growth.