Shift Manager - Lead 80+ Team in Fast, Friendly Service

McDonald's United Kingdom; England; On-site; GBP 26,000 - 32,000; Full time

Job summary

McDonald's United Kingdom is seeking a Shift Manager to lead daily operations of a high-volume restaurant. You will orient, coach and support a team of 80+ staff, ensuring production, quality and customer service standards are met throughout the shift.

The role involves monitoring operations, reallocating resources, solving problems and driving sales and profitability while delivering an outstanding customer experience.

Qualifications

• Leadership and customer-focused behaviours required.
• Personalised service and customer engagement knowledge.

Responsibilities

• Lead and coach a team of 80+ employees to meet production, quality and customer service standards.
• Monitor operations, reallocate resources and solve operational problems during shifts.
• Drive sales, profitability and an outstanding customer experience.

Job description

McDonald's United Kingdom is seeking a Shift Manager to lead daily operations of a high-volume restaurant. You will orient, coach and support a team of 80+ staff, ensuring production, quality and customer service standards are met throughout the shift.

The role involves monitoring operations, reallocating resources, solving problems and driving sales and profitability while delivering an outstanding customer experience.