Shift Leader: Growth, Night Premium & Free Meals

McDonald's United Kingdom; Grantham; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for some overnight hours

Recognition and rewards

Free meals on your break

Career development

Job summary

McDonald’s United Kingdom is hiring a Shift Leader to drive exceptional hospitality and lead a restaurant team. You will oversee pre-shift prep, during-shift operations, and post-shift wrap‑ups, ensuring food safety, customer satisfaction, and staff engagement.

Availability across weekdays and weekends, including early mornings, afternoons, evenings and overnights, is required. As a Shift Leader you’ll model leadership, build trust with the team, and uphold McDonald’s values of serve, inclusion,

Qualifications

• Experience in managing and leading teams in retail, hospitality or customer-focused environments.
• Ability to deliver personalised service and connect with customers.
• Strong lead-by-example approach and problem-solving skills.

Responsibilities

• Lead shifts to ensure smooth operations and excellent hospitality.
• Coach, recognise and support team members; maintain high standards of cleanliness and safety.
• Monitor customer flow and resolve bottlenecks; communicate shift handover and insights.

Skills

Leadership

Customer service

Teamwork

Job description

McDonald’s United Kingdom is hiring a Shift Leader to drive exceptional hospitality and lead a restaurant team. You will oversee pre-shift prep, during-shift operations, and post-shift wrap‑ups, ensuring food safety, customer satisfaction, and staff engagement.

Availability across weekdays and weekends, including early mornings, afternoons, evenings and overnights, is required. As a Shift Leader you’ll model leadership, build trust with the team, and uphold McDonald’s values of serve, inclusion,