Shift Supervisor - Store# 87439, MELTON MOWBRAY SAINSBURY'S

Starbucks Coffee Company; Melton Mowbray; On-site; GBP 22,000 - 26,000; Full time

Job summary

Join a leading coffee company as a Shift Supervisor in Melton Mowbray. Lead a team of baristas, ensuring high-quality service and fostering a positive environment. Enjoy comprehensive training, various perks, and opportunities for career growth.

Benefits

28 days holiday plus personal day

Free drinks and food on shift

Store bonus program

Bean stock options

Comprehensive training

30% partner discounts

Life assurance

Interest-free loans

24/7 Employee Assistance Programme

Qualifications

• Previous coaching or supervisory experience in a customer-facing role.
• Experience in retail or hospitality operational activities.

Responsibilities

• Lead shifts, support partners, and inspire the Starbucks Experience.
• Manage store operations during scheduled shifts.
• Motivate the team to deliver excellent customer experiences.

Skills

Leadership

Customer Service

Coaching

Job description

Job Description - Shift Supervisor - Store# 87439, MELTON MOWBRAY SAINSBURY'S (250041811)

Brand: Starbucks Coffee Company

Location

Melton Mowbray Sainsbury's (Store# 87439)

28 Nottingham Road

We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections, and opportunities.

At Starbucks, we're about brewing great coffee and great leaders. Immerse yourself in a community of connection, opportunity, and creativity, all with our world-class coffee aroma.

We have an exciting opportunity for a store supervisor. Find your place as a leader at Starbucks and help shape our brand’s future. Your voice influences everything we do. Lead shifts, work with your team of baristas, create the Starbucks Experience with high-quality service, beverages, and products, and foster our third-place environment.

We seek candidates with previous coaching or supervisory experience in a customer-facing role. You’ll run shifts, coach your team, and create a positive learning environment for partners on shift. Experience in retail or hospitality operational activities is beneficial, as you'll be responsible alongside the store management to achieve results, impact, and operational excellence. Be an ambassador for our partner networks, ensuring they feel they belong.

Every day is different! In our fast-paced store, a typical day may include:

1. Collaborating with the Store Manager, leading shifts, supporting partners, and inspiring the Starbucks Experience for partners and customers.
2. Setting priorities, leveraging tools and resources to delegate tasks, and driving store profitability.
3. Motivating the team to deliver excellent customer experiences, addressing issues proactively to optimize service.
4. Sharing best practices during teachable moments.
5. Viewing challenges as opportunities for continuous improvement.
6. Managing store operations during scheduled shifts, including opening and closing duties.
7. Ensuring all partners follow operational policies, including cash handling, safety, and security.
8. Providing consistent quality beverages and food, adhering to health, safety, and sanitation standards.

Our stores operate during early mornings, evenings, weekends, nights, and holidays.

All partners undergo an introductory training program led by in-store trainers, designed to immerse you in Starbucks culture and set you up for success. Training is on-the-job and supported by your manager.

In return, we offer:

• 28 days holiday (including Bank Holidays) plus a personal day annually
• Free drinks and food on shift
• Store bonus program
• Bean stock options
• Comprehensive training and access to Starbucks Global Academy
• A free weekly bag of coffee and 30% partner discounts
• Discounts with local and national retailers
• Life assurance
• Home Sweet Loan (interest-free loans)
• 24/7 Employee Assistance Programme
• Recognition schemes and awards
• Long-term career opportunities

If you're seeking a new challenge, you'll be welcomed, challenged, and inspired. Here, you’ll be heard and belong.

Our process:

Application > CV review > First interview > Second interview > Offer > Onboarding

Starbucks is committed to diversity and inclusion. All applicants will be treated fairly, regardless of race, religion, sex, nationality, age, disability, sexual orientation, marital status, or gender identity.

Know someone perfect for this role? Share it! There’s always room for one more at Starbucks.