Shift Manager

Pizza Hut Delivery, London; York and North Yorkshire; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Pension with Penfold

Discounted insurances

Holiday: up to 28 days (FT)

Company sick pay

Health Wellness Tools

Employee Assistance Programme

Employee discount card across thebrand

Discounts and cashback at major Retail

Job summary

Pizza Hut York is seeking a Shift Manager to lead a busy kitchen and front-of-house team on shift. You will empower staff to deliver legendary guest experiences and maintain high safety and cleanliness standards. This role combines hands-on leadership with driving sales and managing costs, across a fast-paced Pizza Hut restaurant in York.

You will mentor teammates, ensure excellent guest service, and support a welcoming, collaborative team culture at the heart of our brand.

Qualifications

• Leadership and coaching on shift
• Strong teamwork and guest-focus
• Commitment to health and safety standards

Responsibilities

• Motivate and coach on-shift team to deliver exceptional service and great food.
• Drive sales while controlling costs and maintaining high standards of food safety and hygiene.
• Ensure the restaurant environment is welcoming, clean and compliant with policies.

Skills

Leadership

Teamwork

Guest focus

Food safety

Job description

The following content displays a map of the jobs location - Pizza Hut Pavement, 10 Pavement, York

Become a Pizza Hut Shift Manager: Lead, Learn, and Grow

We offer a competitive hourly rate of £13.71 a share of the tronc (tips) and a fantastic benefits package designed to support you.

Financial Wellbeing & Protection

• Pension with Penfold
• Financial services including discounted insurances

Paid Time Off

• Holiday: up to 28 days full time (prorated if part time)
• Company sick pay

Health and Wellbeing

• Health Wellness Tools: discounted gym membership, health assessments
• Employee Assistance Programme: for both professional and personal support

Discounts and Perks

• Employee discount card across thebrand
• Discounts and cashback at major retailers, holiday companies, cinemas, entertainment parks and across thebrand

Job Introduction

Ever dreamed of creating legendary moments at a place where people love to eat work and learn? As a Shift Manager at Pizza Hut, you'll do just that!

As a Shift Manager at Pizza Hut restaurants, you’ll be the driving force behind delivering exceptional guest experiences. Your role is crucial in inspiring and developing your team to create a welcoming atmosphere where every guest feels valued.

Main Responsibilities

As a Shift Manager, you'll play a vital role in creating unforgettable experiences for our guests. Your passion for pizza and people will shine through as you motivate your team to deliver exceptional service and delicious food. You'll be hands-on, driving sales, and controlling costs while ensuring the highest standards of food safety and hygiene.

Required mindset:

• Teamwork: Leading & coaching your colleagues on shift is key to our success.
• Guest focus: Listen to customer requests, go the extra mile, and ensure their satisfaction.
• Maintaining standards: Keep our restaurant looking its best and prioritize health & safety.

The Ideal Candidate

We're passionate about creating vibrant communities at Pizza Hut restaurants across the UK, where delicious food and unforgettable experiences are shared.

We're looking for individuals who are passionate about hospitality and possess strong leadership qualities. You should be a team player with excellent communication and interpersonal skills.

About The Company

We’re proud to be a diverse & Inclusive employer providing opportunities where anyone can build a career in making memorable moments for our guests.

• Growth and Development: We invest in our people. 80% of our restaurant managers are promoted from within, and we offer apprenticeship programs up to foundation degree level.
• Inclusive Workplace: We're proud to be a diverse and inclusive employer, where everyone has the opportunity to build a fulfilling career.
• Skills for Life: We go beyond just jobs. We develop essential skills and positive mental health practices to empower our team members for success.
• Making a Difference: We take responsibility for our people and the environment, striving to create a positive impact in everything we do.