Shift Manager

Taco Bell - Rotherham Fitzwilliam Road; South Yorkshire; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Company pension scheme

Employee discount on delicious food

Flexible shift patterns

Job summary

Taco Bell is hiring a Shift Manager to lead a fast-paced team in a live-mas culture environment. You will supervise shifts, drive memorable customer experiences, and uphold quality and service standards across every shift. The role offers ongoing mentoring, training, and an opportunity to advance toward management.

Join a bold brand that values energy, care for guests and team development, with flexible shift patterns and a path to growth within the company.

Qualifications

• Previous customer service or hospitality experience required.

Responsibilities

• Lead and motivate your shift team - Create a positive, high-energy work environment where everyone brings Mas Heart.
• Drive memorable experiences - Ensure every customer interaction reflects our commitment to creating moments that matter.
• Own quality and standards - Partner with the team to deliver exceptional food quality and service every single shift.
• Live the values - Bring Mas Heart, Mas Value, and Mas Flavour to your leadership every shift.
• Support performance - Provide feedback, coaching, and recognition to help your team grow.

Skills

Leadership

Customer service

Team motivation

Reliability

Adaptability

Job description

Shift Manager

Who We Are

Taco Bell isn't your typical fast-food restaurant - we're a Quick Experience Restaurant (QXR), which means we're not just about speed, we're about creating memorable experiences. We're a Mexican-inspired brand that's all about Live Mas.

We're looking for people who want to be part of something bold, fun, and different - not just serve food, but create moments that make people's day better.

The Live Mas Culture

• Mas Heart - Show genuine care for customers and your team, create connections, and make everyone feel welcome
• Mas Value - Deliver quality at the right price, make every penny count, and give customers reasons to come back
• Mas Flavour - Bring bold, exciting experiences to life - be creative, have fun, and make every shift memorable

Job Details

• Shift leadership position
• Competitive hourly rate with supervisory premium
• Flexible scheduling with shift pattern guarantees
• Full training and development provided

What You'll Do

• Lead and motivate your shift team - Create a positive, high-energy work environment where everyone brings Mas Heart
• Drive memorable experiences - Ensure every customer interaction reflects our commitment to creating moments that matter
• Own quality and standards - Partner with the team to deliver exceptional food quality and service every single shift
• Live the values - Bring Mas Heart, Mas Value, and Mas Flavour to your leadership every shift
• Support performance - Provide feedback, coaching, and recognition to help your team grow

What We're Looking For

• A Live Mas attitude - Someone who leads with energy, personality, and genuine passion
• Mas Heart in action - You build strong relationships with your team and show genuine care for their development
• Natural leadership - You're calm under pressure, lead by example, and bring out the best in others
• Team spiral mentality - You thrive lifting others up and creating a culture of recognition
• Reliability & adaptability - You're dependable, hardworking, and embrace the pace of shift leadership
• Previous customer service or hospitality experience required

What You'll Get

• Permanent position with flexible shift patterns
• Regular team incentives and recognition
• Comprehensive training and ongoing mentoring
• Company pension scheme
• Employee discount on delicious food
• Clear pathway to Assistant Manager role
• The chance to lead something special and grow with the brand