Shift Manager

Greggs plc; Lurgan; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health app

Holiday entitlement growth

Share plans

Pension matching

EAP access

Long service awards

Savings discounts

Job summary

Greggs plc in Lurgan is seeking a Shift Manager to oversee the shop when the Manager isn’t present. You’ll motivate the team, ensure great customer service, and support operations across in‑store, delivery, Click + Collect and drive‑thru channels.

You will lead by example, prepare products such as sandwiches, manage ovens and keep displays well stocked, while maintaining a clean and welcoming shop environment for customers.

Qualifications

• Reliable with natural leadership and a focus on delivering exceptional customer service.
• Supportive of an inclusive culture and valuing diversity.
• Previous team supervisory experience in a customer‑focused environment.

Responsibilities

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop.
• Lead by example and serve our customers in a fast and friendly manner.
• Prepare sandwiches and manage ovens to ensure product quality.
• Keep displays fully stocked with a wide range of choices for customers.
• Maintain a clean, tidy and presentable shop environment.

Skills

Leadership

Team supervision

Customer service

Reliability

Job description

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in‑shop, delivery, Click + Collect and drive‑thru. You’ll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.

Responsibilities

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop.
• Lead by example and serve our customers in a fast and friendly manner.
• Prepare our much‑loved products, including making sandwiches and managing the ovens.
• Ensure our displays are fully stocked at all times, with plenty of choice available for our customers.
• Keep the shop looking clean, tidy and presentable.

Benefits

• Competitive pay paid weekly.
• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products.
• Free hot drinks for you to enjoy while on shift.
• Paid breaks allowing you to recharge your batteries.
• We share 10% of all our profits with our colleagues.
• Health and Wellbeing App providing Remote GP and Physiotherapy services.
• Holiday entitlement that grows as your career grows with us.
• Colleague share plans to help you invest and save for your future.
• Pension scheme to help you plan for your future. We’ll match your contributions up to 7%.
• Confidential employee assistance app and helpline to help with your wellbeing.
• Long service awards celebrating key milestones in your career.
• Savings and discounts for your everyday shopping, leisure and wellbeing.

About You

• You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.
• You’ll also be supportive of an inclusive culture - recognising and valuing that difference is good.
• If you’ve got previous team supervisory experience in a similar, customer‑focused environment, we want to hear from you.