SHIFT MANAGER

TN United Kingdom; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a dynamic Shift Leader to enhance team performance and customer satisfaction. In this exciting role, you'll lead a passionate team, ensuring every pizza is crafted to perfection while fostering a fun and collaborative environment. Your leadership and communication skills will be essential as you coach team members, uphold quality standards, and maintain a focus on health and safety. Join a community that values growth and teamwork, where your contributions will make a significant impact on the customer experience. If you're ready to blend your love for pizza with your leadership abilities, this opportunity is perfect for you.

Qualifications

• Exceptional leadership skills and ability to connect with people.
• Passion for pizza and providing great customer experiences.

Responsibilities

• Ensure excellence in kitchen operations and outstanding service.
• Coach and guide team members while maintaining high standards.
• Focus on Health & Safety and Food Hygiene regulations.

Skills

Leadership Skills

Communication Skills

Team Management

Customer Service

Job description

At Pizza Hut Delivery, our mission is to bring joy to hungry individuals while ensuring that our team members have a fantastic experience during every shift. As a Shift Leader, you'll have the opportunity to fully immerse yourself in the role, forge lifelong friendships, and become part of a community that shares a love for pizza, where everyone is welcome.

We aim to create an exhilarating environment that supports your personal and professional growth, providing you with the tools to reach your desired destination.

The great news is that our exceptional training programs are designed to equip you with all the necessary skills and knowledge to excel in your role. Accessible anytime, anywhere, and on any device, our world-class training will empower you to succeed. With coaching and development provided by your Restaurant General Manager (RGM), you'll be leading your first shift in no time.

Main Responsibilities

In the role of Shift Leader, you'll be the captain of our pizza-loving team, making sure every shift is a slice of perfection! Your leadership skills will bring the ingredients together for smooth operations, happy customers, and a fun-filled atmosphere. Collaboration and organization will be your secret sauce, ensuring our pizza-making process is efficient.

As the overseer of the shift, you'll ensure our team knows their tasks and deadlines. You'll manage our processes and technology, ensuring our pizzas are made in record time.

With your keen eye for detail, you'll be responsible for product quality, freshness, and upholding our standards. Our customers will be satisfied with the exceptional pizzas delivered to their doors.

You'll also be the motivator and mentor for our team members, providing feedback and recognition, creating an environment where work becomes enjoyable. Training and uplifting our new team members will be a major part of your role, and leading by example will be key.

The Ideal Candidate

Being a Shift Leader is about making your team excel! With exceptional leadership skills and a knack for connecting with people, you'll ensure that every customer you serve has an amazing experience.

You possess many of the qualities needed for this role, including a passion for pizza and people. We believe in continuously working, growing, and thinking outside the box. This means that the future you desire is within your grasp.

Your responsibilities will include:

• Ensuring excellence in the kitchen and providing outstanding service.
• Becoming knowledgeable of standards and procedures, consistently delivering exceptional performance.
• Coaching and guiding our team members.
• Aiming to achieve remarkable results during every shift.
• Maintaining a focus on Health & Safety and Food Hygiene regulations.

Get ready to embark on an exciting journey as a Shift Leader, where you'll blend your passion for pizza and people with your natural leadership abilities.