Shift Manager

Dpdgroupuk1; Greater London; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Holiday trading

Enhanced parental leave

Life assurance 4x salary

Free onsite parking

Health kiosks at locations

Retail discounts

Milestone days off

Eye tests & glasses support

Job summary

DPD is seeking an experienced Shift Manager to strengthen the depot operations management team. You will work with the Depot Management team to resource the site, plan staff numbers for Owner Drivers, drivers, warehouse operatives and back office functions, and manage peak periods effectively.

You will liaise with Franchise, People and Talent, Recruitment, Neuven and Regional Management to maintain and enhance service quality.

Qualifications

• Experience in a fast-paced, dynamic environment.
• Knowledge of logistics or distribution is advantageous.
• Experience or knowledge in people resource planning is preferred.
• Ability to engage internal and external stakeholders at all levels.
• Strong planning and organisational skills with effective communication.

Responsibilities

• Plan staff numbers for self-employed Owner Drivers, drivers, warehouse operatives and back office.
• Coordinate with Depot Management to ensure correct site resourcing and peak-cover planning.
• Ensure KPI targets for resource, productivity, transport and health and safety are met.
• Maintain documentation and systems in line with requirements.
• Collaborate with Franchise, People & Talent, Recruitment, Neven and Regional Management.

Skills

Stakeholder engagement

People resource planning

Planning & organisation

Communication skills

Problem solving

Negotiation & influence

Resilience & initiative

Data analysis & computer literacy

Tools

MS Office

Job description

We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team.

In this role you will be working closely with our Depot Management team to ensure your site is resourced correctly. This will involve planning staff numbers for self employed Owner Drivers (OD's) employed drivers, warehouse operatives and back office functions. Effective planning to cover the summer holiday period and Peak trading times will be critical.

You will liaise with multiple areas of the business. This will include, Franchise, People and Talent, Recruitment, Neuven and Regional Management to maintain and enhance our outstanding service.

Other key accountabilities will be;

• Ensure depot targets for ODF (Franchisees) is achieved and that the mix of single route drivers and multi route drivers is kept to target.
• Ensure DR drivers are kept at a target of 1.5 DR's per route.
• Ensure that both the agency warehouse operative percentage vs employed warehouse operative resource is kept to target.
• Ensure that employed drivers including 7.5 Tonne resource is kept to target.
• Ensure that back office resources are kept to target.
• Ensure that holiday planning and peak resource plans are completed, communicated effectively and implemented.
• Ensure that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
• Working to set Key Performance Indicators including Resource, Productivity, Transport and Health and Safety

What we're looking for;

As the successful candidate you will have gained experience working within a fast paced and dynamic environment. Knowledge of the logistics or distribution industry would be advantageous. Previous experience or knowledge in people resource planning is preferred. We would also expect;

• The ability to engage and build effective relationships with both internal and external stakeholders.
• Strong communication skills with the ability to communicate effectively at all levels in a variety of formats.
• Excellent planning and organisational skills
• Effective problem-solving skills.
• Ability to influence and negotiate effectively.
• High levels of resilience and self-motivation.
• Ability to work on your own initiative.
• Good levels of computer literacy with the ability to analyse data.

About our benefits:

We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few...

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Free onsite car parking for all employees
• Health Kiosks visiting every location
• Discounted shopping from 100's of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you!