Shift Manager

Sodexo; Gloucester; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Full training and protective uniform

Cycle to Work Scheme

Mental health and wellbeing support

Employee Assistance Programme

Discounts and cashback schemes

Career progression and apprenticeships

Volunteer opportunities

Cycle to Work Scheme and volunteering

Job summary

Sodexo is seeking a Shift Manager at Clifton College in Bristol to oversee catering operations and lead the front-line team across college dining venues.

Ideal candidates have supervisory experience in catering or hospitality, strong leadership and communication skills, and a proactive approach to maintaining safety and service standards for pupils, staff, and visitors.

Qualifications

• Previous supervisory or management experience in catering, hospitality or customer service.
• Strong leadership and staff development abilities.
• Excellent communication and interpersonal skills for engagement at all levels.
• Proactive, calm under pressure with attention to detail.
• Commitment to high operational standards and safety.

Responsibilities

• Support day-to-day operations of the College's catering services delivering high-quality service.
• Lead, motivate and supervise the shift team, delegating tasks and ensuring completion.
• Assist in training and development of new and existing team members.
• Collaborate with managers to improve efficiency and service delivery.
• Ensure health, safety, food hygiene and COSHH procedures are followed.
• Maintain a clean, safe, and well-organised work environment.
• Deliver excellent customer service to pupils, staff, and visitors.
• Support hospitality and catering events as required.

Skills

Leadership

Communication

Customer service

Problem solving

Health & safety

Team management

Training & coaching

Organisational skills

Job description

Position Shift Manager

Location Clifton College, 32 College Road, Clifton, Bristol BS8 3JH

Salary £14.42 per hour

Hours 37.5

Working Pattern Mon, Tues 12-8pm / Wed, Thur & Fri 6.30-2.30pm

Plan Your Journey | Traveline BS8 3JH

PLEASE NOTE THERE IS NO ONSITE PARKING

Located in the heart of Clifton, Bristol, Clifton College offers the perfect blend of career opportunity and quality of life. Set within one of the South West's most vibrant and historic cities, with excellent transport links and the iconic Clifton Suspension Bridge on its doorstep, the College provides an inspiring environment in which to work and thrive.

Guided by its values of Integrity, Spirit and Resilience, Clifton College is committed to nurturing curious, ambitious and compassionate young people through exceptional pastoral care, inspirational teaching and a wealth of co-curricular opportunities. Join a welcoming and supportive community where staff are empowered to make a meaningful impact, develop professionally and help pupils realise their full potential.

What You Will Do

• Support the day-to-day operation of the College's catering services, ensuring a high standard of service is delivered at all times.
• Lead, motivate and supervise team members throughout your shift, delegating tasks and ensuring work is completed effectively.
• Assist with the training and development of new and existing team members.
• Work closely with managers and colleagues to drive operational efficiency and continuously improve service delivery.
• Ensure all health, safety, food hygiene and COSHH procedures are followed and maintained.
• Monitor equipment and work areas to maintain a safe, clean and well‑organised environment.
• Deliver exceptional customer service and help create a positive experience for pupils, staff and visitors.
• Assist with hospitality and catering events across the College as needed.

What You Bring

• Previous experience in a supervisory or management role, ideally within catering, hospitality or customer service.
• Strong leadership skills with the ability to motivate, support and develop team members.
• Excellent communication and interpersonal skills, with the confidence to engage with colleagues, customers and stakeholders at all levels.
• A proactive, solutions-focused approach and the ability to remain calm under pressure.
• Good organisational and problem‑solving skills with a keen eye for detail.
• A commitment to delivering outstanding customer service and maintaining high operational standards.
• Sound computer skills and the ability to work effectively both independently and as part of a team.
• A positive, flexible and self‑motivated attitude, with a willingness to learn and adapt to changing business needs.
• A strong understanding of health and safety requirements and the importance of leading by example.

What We Offer

A dynamic and supportive work environment

Competitive salary and benefits

Full training and protective uniform provided

Unlimited access to mental health and wellbeing support

Employee Assistance Programme for legal, financial, and personal support

Discounts, cashback schemes, and financial benefits

Career progression, learning opportunities, and apprenticeships

Cycle to Work Scheme and volunteering opportunities

At Sodexo, we believe everyone deserves a place to belong. This isn't just a job it's a chance to be part of something bigger. If you're ready to lead with passion and cook with purpose, we want to hear from you!

Apply today and help us create a brighter future!

Note: Sodexo and our clients are committed to safeguarding children. All roles require pre-employment screening, including DBS (Disclosure and Barring Service) and past employer checks.

Sodexo reserves the right to close this advert early if we receive a high number of applications.