Shift Manager

Vencil; Frome; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading company as a Shift Manager, where you'll inspire a team to deliver exceptional customer service. You'll oversee shop operations, ensuring high standards and a brilliant experience for customers across various channels. Enjoy competitive pay, colleague discounts, and a supportive culture that values diversity.

Benefits

Competitive pay paid weekly

Colleague discount up to 50% off products

Free hot drinks on shift

Paid breaks

10% of profits shared with colleagues

Health and Wellbeing App

Increasing holiday entitlement

Colleague share plans

Pension scheme with matched contributions

Employee assistance app and helpline

Qualifications

• Previous team supervisory experience in a customer-focused environment.

Responsibilities

• Inspire the team to deliver excellent results and maintain high standards.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare popular products and ensure displays are fully stocked.

Skills

Leadership

Customer Service

Job description

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first.

As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.

We serve our customers across a number of different channels; in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in-store or online.

While no two shifts will be the same, during a typical shift you can expect to:

1. Inspire the team to deliver excellent results and maintain high standards of the shop
2. Lead by example and serve our customers in a fast and friendly manner
3. Prepare our popular products, including making sandwiches and managing ovens
4. Ensure displays are fully stocked with a variety of options for customers
5. Keep the shop clean, tidy, and presentable

What we can offer you

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off our products
• Free hot drinks for you to enjoy while on shift
• Paid breaks to recharge during your shift
• We share 10% of all our profits with our colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that increases as your career progresses
• Colleague share plans to help you invest and save for your future
• Pension scheme with contributions matched up to 7%
• Confidential employee assistance app and helpline to support your wellbeing
• Long service awards celebrating career milestones
• Savings and discounts for shopping, leisure, and wellbeing

About you

You’ll be reliable with natural leadership abilities and a passion for delivering exceptional customer service.

You’ll also support an inclusive culture, recognizing and valuing diversity.

If you have previous team supervisory experience in a customer-focused environment, we want to hear from you. If you meet the role's availability requirements, apply now!

About us

At Greggs, we love what we do and have fun! Our culture — how we behave and support each other — makes us special. Everyone’s welcome at Greggs. Regardless of background, preferences, or beliefs, we want all colleagues to feel welcome and be themselves at work. Learn more about us here: Greggs Careers | About Greggs.